Brighterion reviews

3.6

68% would recommend to a friend

(74 total reviews)
avatar

Sudhir Jha

59% approve of CEO

70% positive business outlook

Brighterion has an employee rating of 3.6 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brighterion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
2.0
Feb 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Great camaraderie among the employees who are all against upper management

Cons

Pay is way below average. Everyone is miserable. There is at least one person crying a week. The women have it especially tough. You are pressured into working long hours or have your dedication to the company questioned. If you want to leave on time, you are automatically compared to other employees in public and shamed.

2.0
Oct 9, 2011
Recommend
CEO approval
Business Outlook

Pros

The employees are smart and you get a challenging experience where you should learn something. The company has a lot of potential growth. I don't have any issues with the CTO as some people have complained about him, he is very intelligent, but has high standards for work considering the very low pay.

Cons

The pay and benefits are terrible. I would recommend that potential employees look for a job a little longer before considering Brighterion.

1.0
Sep 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Be wary of the numerous 5 star reviews with very vague descriptions. HR is sensitive of the fact that the Glassdoor reviews are bad, so they are adding some dishonest reviews. This review may seem overly critical, but I had high expectations working for a company that claims to be the best in AI. Brighterion is an extremely tough company to work for. As a newbie, you will be expected to sink or swim with little to no guidance. There are some smart and talented engineers that work here, but most have left with the Mastercard acquisition. One of the major problems is the extreme micromanagement which starts from the top (CEO/CTO). The location is pretty good being in downtown, but honestly there are a lot of other great companies nearby.

Cons

The Engineering team is led by someone with minimal leadership qualities. There is no vision nor roadmap, and they get away with it by because Mastercard was their only client (i.e. cash cow) for years. The CTO's favorite line is "if you don't do this, then you will be fired". You'd think as the CTO, you would be focused on the big picture of the organization. That's not the case at Brighterion. Much of the CTO's time is focused on monitoring when employees enter and leave the office, and how many lines of code employees are cranking out. Before Mastercard acquired Brighterion, there was little to no focus on code quality. It's no wonder why customers are constantly complaining about buggy software. The technology is very outdated. To put this in perspective, this exact statement would be true if said 10 years ago. On the Java side, developers are using an XML based UI framework (XSLT). The C++ side is a bit better, but that's because the CTO favors C++ over Java. There is an risk aversion to using newer technologies as this takes away from cranking out lines of code. Developers have little to no say in what tools we use, such as IDE, third party libraries, and even Text Editors. The pay is very low for the Bay area. The benefits are pretty standard with a fairly decent bonus. But really, it's the culture, or lack-thereof, that led me to leave.

Viewing 10 - 12 of 74 Reviews

Glassdoor has 79 Brighterion reviews submitted anonymously by Brighterion employees. Read employee reviews and ratings on Glassdoor to decide if Brighterion is right for you.