Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
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Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

I've been in technology for more than 15 years and i've never worked in an environment where the solution is such a great fit and provides such a great value to the customers. While there are limitations in what can be accomplished, the solutions are amazing relative to what the marketplace has been able to provide for our customers. And for the most part our customers love what we provide. We keep our ear to the ground as to what is needed in the industry as well as what the the payers dictate must be changed from a regulatory standpoint. The "business model" of SaaS gives us the luxury of being able to invest massively in the services and "give back" to the 3000 customers we have throughout the year. While the solutions provide value it's also nice to know that we are "Doing good" in the world-- our providers are "revolutionaires" in healthcare -- they are providing healthcare in the home which is much cheaper than hospitals. We are participating in this healthcare revolution which allows the patients that our providers serve live happier and healthier lives. We are not just selling another gadget or cool technology which is not impactful in the world. A great place to be!

Cons

Toward the end of providing solutions -- we always want to do MORE for providers but there is limited resource to "do it all" for them. As we expand our customer base and product line we cannot rest on our success as we have to continue to innovate and accomplish more and more. The enviroment here is thus never relaxing -- it's fast-paced, demanding and constantly expanding and changing. You have to be on your game every day and all day. If that's not what you want then this is not the place for you!

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Brightree Response
10y
Brightree prides itself on listening to the customer and developing products that will help them as they care for their patients. A good amount of credit needs to go to our product mangement and software engineering teams for their ability to listen and respond.
5.0
Jun 11, 2015

One of the best

Recommend
CEO approval
Business Outlook

Pros

I have nothing but great things to say about this company. They offer benefits to their employees like I have never seen. They offer room for internal growth and allow staff to work from home when needed or possible. I have been with the company for many years and enjoy the daily challenges that come my way. With Brightree when you put hard work in then you are able to be recognized for your achievements

Cons

The only complaint I have ever had is they do not follow an annual salary review to their employee's. They do give raises but not annually based on performance.

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Brightree Response
11y
Thanks for the "thumbs up" review! To clarify the last line and to be fully transparent - we do give increases like the reviewer says. Team members also have the right at any time to make their case with their managers to earn increases. What we have resisted is conducting meaningless annual reviews, just for the sake of the exercise, then handing out increases just because folks hang around for another year. Brightree's approach on reviews and increases may not be the status quo in the work world, but great organizations don't just follow the rest of the pack. They think differently. Thanks again!
5.0
Jun 8, 2015

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to grow with

Cons

No cons come to mind..

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Brightree Response
11y
This team member is obviously a man (or woman) of few words, but they got their point across! Quoting Shakespeare from King Henry V: "He hath heard that men of few words are the best men." Agreed.
Viewing 181 - 183 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.