Brightside Health reviews

3.9

77% would recommend to a friend

(146 total reviews)
avatar

Brad Kittredge

75% approve of CEO

72% positive business outlook

Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

146 reviews
2.0
Apr 23, 2026

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Autonomy, little micromanaging, very little oversight

Cons

Poor technology in regards to the portal and telehealth, no regard for the clinicians and their personal preference or schedules. There is absolutely no point in sharing or discussing how you feel about arbitrary changes thrust upon you. Upper management does not care about the clinicians at all, they just take as much as they can possibly get from you and not even being paid for the contracted rates of the insurance companies.

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Brightside Health Response
2mo
Thank you for sharing your perspective. Our goal is to build systems that support both clinicians and the members they care for. We value input from clinicians and recognize the important role they play in delivering high-quality care every day. Feedback like yours is an important part of ongoing conversations across the organization. If you’re open to sharing more, we'd encourage you to reach out to us directly at hr@brightside.com. We appreciate the care you've provided to members and wish you the best in your next chapter.
1.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was really good

Cons

There was not much structure

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Brightside Health Response
3mo
Your perspective helps us keep improving, and we take it seriously. If you’re open to it, we’d welcome the chance to learn more about your experience. You can reach us at hr@brightside.com. We wish you the best in your next chapter and thank you for your time at Brightside.
5.0
Mar 7, 2026

The Best Job!

Recommend
CEO approval
Business Outlook

Pros

Accuracy and transparency with billing. Competitive salary. Work from home. Frequent referrals. Technical support. Supervision as needed. Opportunities for work with various programs.

Cons

Working from home isn't for everyone.

Viewing 31 - 33 of 146 Reviews

Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.