Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Brightside Health

Engaged Employer

Brightside Health reviews

3.9

77% would recommend to a friend

(146 total reviews)
avatar

Brad Kittredge

75% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.7

Senior management

Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

146 reviews
2.0
Mar 25, 2024

Too much work

Licensed marriage and family therapist (lmft)
Recommend
CEO approval
Business Outlook

Pros

Little administrative work and flexible schedule.

Cons

Clinical caseload expectations for full time people is very high. Poor communication. Client care not considered as most important. If you want to see a high volume of clients and have little interaction with your colleagues then this might work for you. Not a team environment. You’re on your own.

avatar
Brightside Health Response
2y
Thank you for providing this feedback. At Brightside Health, we aim to deliver the highest quality care possible. This includes ensuring that our clinicians are empowered to make informed clinical decisions in the patient’s best interests. We practice continuous quality improvement with our clinical care, providing structured oversight, review, root cause analysis, and corrective action to ensure the best care quality at any scale. In addition, we strive to offer clinicians a flexible work environment with timely support from the Brightside team as well as ongoing consultation to manage caseloads efficiently, ensuring our team can deliver the best possible care to those we serve. Any clinician who has questions or concerns regarding these matters is encouraged to speak with their manager to ensure they are addressed.
2.0
Mar 17, 2024

Disappointed

Licensed clinical social worker lcsw
Recommend
CEO approval
Business Outlook

Pros

Being able to work 100% at home was nice.

Cons

Huge caseloads; critical, unrealistic, unreachable leadership

avatar
Brightside Health Response
2y
Thank you for sharing this feedback as quality is paramount to the work we do at Brightside Health. We strive to offer our clinicians a flexible work environment that lets them choose when and where they work, in addition to ongoing consultation from Brightside clinical leadership. We appreciate this feedback and encourage clinicians to connect with their manager about any issue or challenge – including those related to caseloads – so that they can be addressed in a timely manner. You can also reach out to HR@brightside.com to share additional feedback.
1.0
Jan 26, 2024

Poor leadership and politics!

Sr product manager
Recommend
CEO approval
Business Outlook

Pros

Dont have any good things to say about Brightside. Just be aware of leadership. People are all about titles and power.

Cons

Brightside gives you the 'feeling' that leadership support is available but in reality, it is absent. Not only is it absent, there is a lot of office politics and favoritism.

avatar
Brightside Health Response
2y
Thank you for taking the time to provide feedback on your Brightside Health experience. We have a deep appreciation for all who help make Brightside Health possible, including our corporate employees. In every part of an employee's journey, we treat our team members with respect and in a way that's aligned with our values. We encourage people to speak with their managers to share questions or concerns directly.
Viewing 19 - 21 of 146 Reviews
Related searches: Brightside Health jobs | Brightside Health salaries | Brightside Health benefits | Brightside Health interviews
ReviewsBrightside Health reviews

Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.