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      Brightside Health

      Engaged Employer

      Brightside Health reviews

      3.9

      77% would recommend to a friend

      (146 total reviews)
      avatar

      Brad Kittredge

      75% approve of CEO

      72% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Senior management

      Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      146 reviews
      1.0
      Aug 18, 2025

      CORPORATE MENTAL HEALTH

      Psychotherapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely clients suffering tremendously as they begin psychotropic medications, Brightside's gig. Excellent psychiatrists.

      Cons

      Low pay. No shows are common with company taking $70 giving therapist $20. Clients generally not "a good fit" for lasting healing to take place. Very metrics driven.

      avatar
      Brightside Health Response
      11mo
      Thank you for taking the time to share your experience and for the care you have provided to our clients. We’re grateful you highlighted the strength of our psychiatric team and the opportunity to support individuals during such an important point in their care journey. We also hear your concerns about compensation, client fit, and the impact of a metrics-driven model. At Brightside, we’re continually working to balance clinical effectiveness, access, and sustainability while striving to support both clients and clinicians. The therapeutic relationship is deeply important, and your feedback reinforces how essential empathy, support, and connection are to the work we do. We appreciate your perspective—it helps us learn, grow, and continue building a better path forward for our team and those we serve.
      2.0
      Aug 15, 2025

      Underpaid

      Care support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work hours are great, fairly easy work, insurance, and holidays.

      Cons

      Overworked, unappreciated, no motivation, and moral isn't there

      avatar
      Brightside Health Response
      11mo
      Thank you for sharing your experience and for the heart you bring to the Care Support team. We’re glad to hear you find value in the work hours, benefits, and aspects of the role. We also hear your concerns—especially around workload, communication, and feeling undervalued during periods of change. Care Support plays a vital role in how we serve our members, and we’re committed to building a more balanced, supportive, and connected environment for the team. Your feedback around transparency, growth, and morale is deeply appreciated and helps guide our path forward.
      1.0
      Aug 31, 2024

      DON’T DO IT!!!

      Rcm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work remotely is the only positive.

      Cons

      For this to be a Mental Health company, they care NOTHING about the mental health and wellbeing of its workforce. Unless you are in upper management. They will LIE to your face and promise you job security while they plan to terminate your position. My best advice is look for a different employer who actually values their workforce. These people are evil.

      Viewing 16 - 18 of 146 Reviews
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      ReviewsBrightside Health reviews

      Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.