Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 23 reviews)); "85% are remote People are great!" ((in 22 reviews)); "Great Benefits and 401k" ((in 20 reviews)); "The people are nice and work from home is good option" ((in 12 reviews)); "Work Life balance is great" ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Long hours because everything is unorganized." ((in 5 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Training was a complete waste of time, most of the training time was spent on kahoots." ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

Brightspeed reviews

3.2

53% would recommend to a friend

(247 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (247 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews

4.0

Nov 20, 2024

Great place to work

Attorney

Recommend

CEO approval

Business Outlook

Pros

Great team. Everyone works hard and is respectful.

Cons

It’s hard to build culture organically in a fully remote org.

Brightspeed Response

1y

Thank you for sharing your thoughts and we are glad that you have a great team!

4.0

Nov 20, 2024

Start Up-admin vs action

Sales

Recommend

CEO approval

Business Outlook

Pros

Great "C" level staff, outstanding office environment, solid income, outstanding benefits.

Cons

Lots of talking about things that need done, creating documents to tell what needs to be done and not enough doing what needs to be done.

Brightspeed Response

1y

Thank you for providing detailed feedback and suggestions!

3.0

Nov 12, 2024

NA

Channel manager

Recommend

CEO approval

Business Outlook

Pros

Can be ok workplace at times

Cons

Lots of risk of RIF due to being startup

Brightspeed Response

1y

Thank you for sharing your feedback.

Viewing 76 - 78 of 247 Reviews

Jobs at Brightspeed

Customer Service Technician

Customer Service Technician

Customer Service Technician

Customer Service Technician

Roanoke Rapids, NC

View job

Brightspeed

Brightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Start Up-admin vs action

NA

Jobs at Brightspeed

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