Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Brightspeed?

54% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 24 reviews)); "85% are remote People are great!" ((in 23 reviews)); "Great Benefits and 401k" ((in 20 reviews)); "Work Life balance is great" ((in 10 reviews)); "I no longer feel guilty only working 8 hours a day :) We are also work from home, plus there is flexibility for me to get my children where they need to school every morning without worrying that I might "get in trouble."" ((in 8 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 8 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Long hours because everything is unorganized." ((in 4 reviews)); "High Stress: Dealing with frustrated customers and high call volumes most definitely will lead to burnout." ((in 3 reviews)); "Training was a complete waste of time, most of the training time was spent on kahoots." ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

Brightspeed reviews

3.3

54% would recommend to a friend

(247 total reviews)

Tom Maguire

56% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.3 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews

4.0

Oct 29, 2024

Great Company

Network operations technician iii

Recommend

CEO approval

Business Outlook

Pros

work from home, Great leadership, very transparent

Cons

not enough people to get the job done efficiently

Brightspeed Response

1y

Thank you for taking the time to share your experience.

5.0

Oct 24, 2024

Interview Process

It program manager

Recommend

CEO approval

Business Outlook

Pros

The interview process at Brightspeed was positive, transparent and seamless. Upon the initial screening interview, subsequent interviews were scheduled promptly and feedback provided by the interviewers during the meetings. Overall very positive experience.

Cons

There were no cons with the interview experience.

Brightspeed Response

1y

It's great to hear the you had a good interview process with us!

5.0

Oct 4, 2024

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brightspeed is diverse in its employees, its thinking, and its strategies. There are a lot of companies that claim to have high performing teams, but Brightspeed really does! I feel it has an exceptional culture that fosters collaboration.

Cons

It is a fast paced environment. If you are afraid of hard work than this isn't the company for you. If you thrive in a culture where everyone is driven to succeed, you will love it here.

Brightspeed Response

1y

We are so happy that you are here! Thank you for the detailed review!

Viewing 145 - 147 of 247 Reviews

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