Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"85% are remote People are great!" ((in 24 reviews)); "Pay is decent.. holiday and PTO time" ((in 23 reviews)); "The benefits are good and the ability to work from home is wonderful." ((in 21 reviews)); "Work Life balance is great" ((in 10 reviews)); "The people are nice and work from home is good option" ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Long hours because everything is unorganized." ((in 5 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace , Huntersville

Brightspeed reviews

3.2

53% would recommend to a friend

(247 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (247 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews

5.0

Nov 27, 2023

Great

Computer programmer

Recommend

CEO approval

Business Outlook

Pros

Love it nice and great

Cons

None that I can think of

Brightspeed Response

2y

Thanks for sharing!

1.0

Nov 14, 2023

Business Channel Senior Leaders are a Windstream Posse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall great business model for residential customers and bringing fiber to under served areas in the 20 states footprint. The C level leadership is strong and committed to the company's growth and employee's success. Excellent pay!

Cons

Enterprise & Wholesale (Business Side) do not have the right senior leadership to help execute and grow the business side of Brightspeed. It has turned into a Windstream posse trying to do the same initiatives or items that Windstream did. No idea or concept that is not born from the minds of a Windstream manager is even given a second thought. Not sure the Windstream model is what Brightspeed Business should be striving for. No opportunity for growth unless you are part of the Windstream Posse.

Brightspeed Response

2y

Thank you for sharing your thoughts and your overall positive impression of our leadership team and busines model. Please reach out to your manager or our HR department if you would like to further discuss your specific concern.

5.0

Nov 14, 2023