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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      3.2

      53% would recommend to a friend

      (247 total reviews)
      avatar

      Tom Maguire

      59% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      247 reviews
      5.0
      Oct 24, 2023

      Wouldnt ask for more

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a positive and uplifting place to work. Everyone is friendly and responsive even when tasked with heavy burdens. People care and it shows. Great work environment and supportive teams and Managers and Directors all the way down the line. I also see room for expansion and growth within the company. Also, remote work, need I say more?

      Cons

      It is a start-up so all the wrinkles are being ironed out but that isnt necessarily a con but it is a bit of a struggle. Another thing I wouldnt call a con but a struggle is learning the business. I have never worked in telecoms so some of the lingo is a bit lost on someone who has no experience, but they did a great job of explaining if you have any questions!

      avatar
      Brightspeed Response
      2y
      Thank you for providing such a thoughtful and detailed review!
      5.0
      Oct 23, 2023

      Excellent, Innovative Company That Puts People First

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Genuinely makes an effort to put people first, values each person's input and feedback. - Leadership desires to create an efficient, innovative work environment that is welcoming and values different perspectives and backgrounds. - Exceptional pay and benefits package. - Top-notch, transparent, and visionary executive leadership team. - Beautiful HQ offices with many perks and amenities. - Remote or hybrid/remote schedules for flexibility and work/life balance.

      Cons

      - Not necessarily a "con", but it's a start-up that just celebrated its first year anniversary, and there are some hiccups and obstacles that comes with a start-up which can be frustrating, but these issues are already being ironed out. - The hiring process leaves a little to be desired. The recruiter has the final say about who to hire rather than the department manager, which is quite backwards and sometimes results in unnecessary confusion for the candidate and the department manager.

      avatar
      Brightspeed Response
      2y
      Thank you for your detailed feedback. It sounds like there was some confusion regarding the hiring process, as the hiring manager (and not the recruiter) always makes the hiring decision. If you need more clarification, please feel free to reach out to your recruiter or HR representative. Thanks!
      5.0
      Oct 16, 2023

      Excellent atmosphere

      Lead sales compensation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will find an excellent working environment within Brightspeed, there is spontaneous collaboration between departments and people for the good of the company, from the beginning you will feel welcome.

      Cons

      In some cases, because the environment is always amicable, it is possible that the urgency required for some projects is not evident.

      avatar
      Brightspeed Response
      2y
      Thank you for taking the time to share your experience so far. Welcome to the team!
      Viewing 193 - 195 of 247 Reviews
      Related searches: Brightspeed jobs | Brightspeed salaries | Brightspeed benefits | Brightspeed interviews
      ReviewsBrightspeed reviews

      Glassdoor has 253 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.