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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      3.2

      53% would recommend to a friend

      (247 total reviews)
      avatar

      Tom Maguire

      59% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      247 reviews
      5.0
      Aug 24, 2023

      New company

      Remote technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Issues with our dispatch times

      avatar
      Brightspeed Response
      2y
      Thank you for sharing your thoughts!
      5.0
      Aug 21, 2023

      Innovative leadership, work life balance and transformational products

      Director of content strategy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Launching a superior fiber product in communities with limited or inferior internet options. Empowered to drive my business unit in a fast paced startup environment where it is encourage to test and learn, fail fast and try again.

      Cons

      As typical in the first year of a startup, a lot of focus has to be put on building the foundation before you are able to fulling launch innovative marketing plans. This is a short term challenge though.

      avatar
      Brightspeed Response
      2y
      We appreciate you sharing your experience and perspective!
      5.0
      Jul 11, 2023

      Brightspeed Is Great

      Network implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is all about customer service, and they really mean it. I've worked for other companies that say they care about customer service but that wasn't true.

      Cons

      They are still new so they have a lot to figure out. They are working things out quickly, though.

      avatar
      Brightspeed Response
      2y
      Although it appears you are no longer working with us, we really appreciate you sharing your views on our commitment to customer service! Providing excellent customer service is core to everything we do and we will continue to improve.
      Viewing 211 - 213 of 247 Reviews
      Related searches: Brightspeed jobs | Brightspeed salaries | Brightspeed benefits | Brightspeed interviews
      ReviewsBrightspeed reviews

      Glassdoor has 253 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.