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Brightview Senior Living

Engaged Employer

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)
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Doug Dollenberg

87% approve of CEO

81% positive business outlook

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews
3.0
Oct 16, 2013

Friendly people

Recommend
CEO approval
Business Outlook

Pros

Friendly staff that cares about the workers

Cons

Not good pay for servers, heavy work load

5.0
Mar 3, 2026

Great Community

Recommend
CEO approval
Business Outlook

Pros

Caring staff, flexible work hours and plenty of opportunity for growth and development.

Cons

For the amount of work that is expected from front-line workers, you should offer better wages.

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Brightview Senior Living Response
4mo
Thank you for taking the time to share your feedback and for being part of Brightview for so many years. We’re glad to hear that you’ve experienced the caring culture, flexible scheduling, and opportunities for growth that are so important to us. We also appreciate your perspective regarding wages for frontline roles. Brightview regularly reviews compensation to ensure it remains competitive within the senior living industry and across the communities we serve. Feedback like yours is valuable as we continue evaluating how we support and recognize the important work our frontline associates do every day. If you’d ever like to share more about your experience, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595.
1.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The place is beautiful near hiking trails. The staff are amazing and the residence are amazing.

Cons

I was a former employee at Brightview living center at the Tarrytown location. This only applies for housekeeping position. If you were going to apply for housekeeping, just know that this job will maximize every effort out of you. The pay doesn’t match with all the task you have to do. If someone calls out and they’re short on housekeeping staff, which has been like this for the last two years you have to pick up the extra work of that person that called out that includes doing their rooms and any of their common areas. The rooms are split between you and the housekeepers which are 4 housekeepers in this location. You get a max of 5-6 rooms daily including all of your other task which you don’t get compensated for that. Some of the task they don’t add into the job description so I’ll be happy to add everything that you guys didn’t see on that description. Laundry that includes washing folding and putting back the towels on the floor you belong. There are four floors. The floor that corresponds to you is what you’re gonna be doing daily task on that floor. Leaf blower, taking out trash from outside, sometimes operating the compactor trash if you’re experience they will use you and no compensation! They’ll ask for you to do inventory which that task corresponds to a maintenance. On some occasions you’ll be moving furniture and even moving a bed but your boss will tell you it’s temporary but secretly it’ll become a norm into your schedule. Change light bulbs sometimes fix a toilet that clog or a sink. Sometimes make a key, polish furniture, paint a room or remove a stain from a carpet. The list can go on but all those things I mention for $19.75-20.75 not enough pay. Also if you call out for any reason the company have to automatically use your PTO! and when you want to call out you have to go to this app called Inovalon and when you’re requesting time off you have to put it in one month advance to get it approve.

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Brightview Senior Living Response
6mo
Thank you for sharing your experience. We’re glad to hear you enjoyed the residents, your coworkers, and the community. We understand that housekeeping roles can be physically demanding, and we appreciate your feedback regarding workload, communication, and staffing. Compensation is regularly reviewed and aligned with industry standards, and responsibilities may vary based on operational needs. We remain focused on supporting our teams and maintaining clear expectations. If you would like to discuss your experience further, you’re welcome to contact Vicki White, Director of Employee Relations, at (410) 962-0595. We appreciate you taking the time to share your perspective.
Viewing 34 - 36 of 487 Reviews

Glassdoor has 496 Brightview Senior Living reviews submitted anonymously by Brightview Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if Brightview Senior Living is right for you.