Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 34 reviews)); "Brightview hires great staff!" ((in 19 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 17 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 14 reviews)); "Loved my Coworkers and Residents were great" ((in 13 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 30 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "sometimes communication is lacking between staff" ((in 5 reviews)); "Training was good, but could be more consistent." ((in 3 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

4.0

Mar 21, 2018

Pretty good

Dining server

Recommend

CEO approval

Business Outlook

Pros

At my location, it's very easy to negotiate schedule changes w my boss.

Cons

Managers often tend to give special treatment to certain residents and it becomes a luxury the residents become comfortable with and then they expect certain accommodations that are simply impossible. To be good at the job, you have to be very patient because many of the residents are very demanding.

4.0

Mar 21, 2018

Resident Assistant

Resident care assistant

Recommend

CEO approval

Business Outlook

Pros

My position here at Brightview is actually my first job. I started out as a volunteer, then moved to Vibrant Living, and now am currently in their Health & Wellness Department. I absolutely love what I do! The staff here is friendly and helpful and the directors are involved in the care of our residents as well. Residents are never bored there is always something fun and exciting for them to try! I think that is one of the reasons I love my job so much. Knowing these people are treated with love and kindness makes me so happy. Their lives, whether they are part of our independent living, assisted living, or memory care, are always important and valued.

Cons

I have no complaints! My job is great and I look forward to coming to work!

1.0

Mar 9, 2018

Gallery Concierge. Vibrant Living

Concierge

Recommend

CEO approval

Business Outlook

Pros

Nothing to say about my very disappointing experience. Wasted my time.

Cons

Totally duplicitous managers. Wolves in sheeps clothing. Most unhelpful training I have ever been involved in. Was fired before I had a chance to prove myself (4 days) Thrown out the door in five minutes without a chance to speak for myself. Never gave me a real chance. I went through hoops to get approved and for nothing. They want you to treat the residents and peers with caring and respect and they treated me with no respect. Most senior organizations are the same in this respect. What a complete waste of my time. Don't waste your time.

Viewing 376 - 378 of 487 Reviews

Jobs at Brightview Senior Living

Housekeeper - Full Time