Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 33 reviews)); "Brightview hires great staff!" ((in 20 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 20 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 12 reviews)); "Loved my Coworkers and Residents were great" ((in 12 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 5 reviews)); "They want you to treat the residents and peers with caring and respect and they treated me with no respect." ((in 3 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

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Brightview Senior Living

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Career opportunities

4.0

Compensation and benefits

3.8

Work/Life balance

3.8

Senior management

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

487 reviews

2.0

Oct 28, 2017

Disconnected Management = Poor experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the employees and residents made it a bearable place to work. Some employees really took their jobs seriously and care about the residents.

Cons

-Upper management completely disconnected from the everyday issues. Likely too busy to even care but still disheartening. -Only choosing to hold certain individuals to a high standard. - Full time position is not a 40 hour week. Would have been nice to know prior to employment. - Maintenance and housekeeping department was never fully staffed. -Job description and actual duties were completely different.

Brightview Senior Living Response

Thank you for taking the time to review us. We do have wonderful residents and associates that make the work environment very enjoyable so we're happy to hear that was "mostly" your experience. Brightview is committed to a great place to work and a great place to live which includes all residents and associates. This requires management along with all associates to contribute to that goal. When an associate feels we've missed the mark, there are several avenues to communicate this to us including speaking with a supervisor, department director or the Executive Director of the community. We also have regional directors such as the Human Resources Business Partner. It is unclear whether or not you took any of these steps and we'd welcome a conversation about your experience so that we can better understand your concern. It appears that you are no longer with Brightview so if you'd like to call the home office Human Resources Department, the phone number is (410) 962-0595. Ask to speak with the Director of Talent & Employee Relations, Vicki White.

4.0

Oct 16, 2017

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees are helpful and nice, the residents are amazing. Always keep you smiling and laughing. I loved this job.

Cons

Hours are very short. 4 hours a shift.

5.0

Oct 2, 2017

Absolutely the best place I've ever worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you want to come to work every day with enthusiastic, caring people, this is the job for you. This is a special culture that starts at the top - the CEO not only knows everyone's name, but she remembers their spouses and kids' names, too - so associates aren't just a number here. The company goal is that a great place to work will be a great place for the residents to live, so there is a big emphasis on promotion from within. There are people who started as dining servers who then went into housekeeping, then to caring for residents, then to director-level positions ... if you are service-oriented and really want to make a difference in people's lives, you can make your career here. The communities are beautiful, but the real magic of the company is in the people that are hired.

Cons

I really can't think of any cons. This is the first place I've worked where I frequently tell my friends about all the great things that are happening at my job.

Brightview Senior Living Response

Thank you for taking the time to write this lovely review about your experience with us! It warms our heart to hear we are living up to our mission and you are apart of this "Great Place to Work".

Viewing 391 - 393 of 487 Reviews

Jobs at Brightview Senior Living

Vibrant Living Assistant- Part Time

Community Sales Director

Certified Medication Aide (CMA) Memory Care

Certified Nursing Assistant (CNA) Memory Care

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Disconnected Management = Poor experience

Amazing

Absolutely the best place I've ever worked

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