Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 33 reviews)); "Brightview hires great staff!" ((in 20 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 20 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 12 reviews)); "Loved my Coworkers and Residents were great" ((in 12 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 5 reviews)); "They want you to treat the residents and peers with caring and respect and they treated me with no respect." ((in 3 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (487 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

3.0

Sep 20, 2017

Constant changes and no one listens or asks why

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, purposeful work, decorated to be a homelike environment

Cons

the company and community lack communication and seem to take a run and hide approach to any problem when they are brought to attention. Same issues with management being unprofessional go on constantly with staff and front line staff are told they will be held accountable but none of the people managing us are. The executive director and hr do not communicate to staff until last minute. Some people really try and they go unnoticed and unappreciated. Hard work does not pay off at this company but I still do it for the residents.

Brightview Senior Living Response

8y

Thank you for taking the time to write us a review. What you've described about our management is not consistent with our expectations so we'd love to understand more. We agree that much of what we do is for our residents and we believe an engaged associate, that feels appreciated for the work they perform, is an essential component for a genuine great place to live and work. To that end, we welcome a conversation so we can better understand the concerns. We encourage you to reach out to the home office human resource team at (410) 962-0595 and talk with Vicki White, Director of Talent & Employee Relations.

5.0

Jul 18, 2017

Loving it

Cna/care giver

Recommend

CEO approval

Business Outlook

Pros

Everything, from the environment to the staff to the residents, is lovely!

Cons

No downsides for me so far

Brightview Senior Living Response

8y

Thanks for taking the time to write us a review. We are thrilled to hear you are enjoying your time with us!

5.0

Jun 26, 2017

Great Place To Work

Director

Recommend

CEO approval

Business Outlook

Pros

Commitment to overall quality and experience for residents, families and associates. Significant upward mobility potential. The residents are amazing and the emphasis on personal choice and dignity makes me happy to go to work every day. Great experiences with upper management and executive directors.

Cons

Happily most 'cons' are easily discussed and resolved with direct reports. Others are comparable to, and part of, business in general. Some are growing pains. No job is perfect, but this rates high above the majority.

Viewing 394 - 396 of 487 Reviews

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