Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 33 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 19 reviews)); "Brightview hires great staff!" ((in 18 reviews)); "Loved my Coworkers and Residents were great" ((in 13 reviews)); "Flexible schedule for a part time employee" ((in 13 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 6 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

1.0

Mar 10, 2025

The worst

Server

Recommend

CEO approval

Business Outlook

Pros

Free meals were pretty great

Cons

Favoritism Bullying Horrible management Deceptive

Brightview Senior Living Response

1y

Thank you so much for your review! We’re thrilled to hear you enjoyed the free meals. We acknowledge your concerns about favoritism, bullying, and management. We take these issues to heart and are dedicated to creating a positive and supportive environment for everyone. Your feedback truly matters, and we encourage you to connect with Vicki White, our Director of Employee Relations, at (410) 962-0595 to discuss your thoughts in more detail if you wish. Thanks again for taking the time to share your thoughts.

1.0

Dec 26, 2024

Poor Management

Resident assistant

Recommend

CEO approval

Business Outlook

Pros

Flexibilitly of shifts and ongoing in house compulsory learning program. Health benefits for full time employee.

Cons

Poor working condition. Lots of racism, high staff turn over from Managers to floor employees. Management have no regards for workers. Their priority is about residents.

Brightview Senior Living Response

1y

Thank you so much for sharing your feedback with us! We're grateful for your kind words about our flexible shifts and benefits—they mean a lot! We are disappointed to see not every aspect has been positive. In our recent associate surveys, which include specific questions on equality and caring about our associates, we received overwhelmingly positive scores within our Columbia community. We understand perspectives vary, so we encourage an open dialogue and provide many options, including a confidential hotline, to report issues to address them immediately. Brightview is committed to fostering an inclusive environment to ensure all team members feel heard and supported. If you'd like to discuss any of these topics further, please contact Vicki White, our Director of Employee Relations, at 410-962-0595. Thank you once again for your feedback!

3.0

Dec 24, 2024

Nothing Additional

Concierge

Recommend

CEO approval

Business Outlook

Pros

The Staff is great to work with

Cons

The pay is extremely low

Brightview Senior Living Response

1y

Thank you for sharing your feedback with us. We truly value our associates' input and are dedicated to fostering a supportive and rewarding work environment. We recognize that compensation plays a crucial role in job satisfaction. That's why we regularly assess our pay rates and benefits to ensure they remain competitive and fair within our industry. If you'd like to discuss your concerns further, please feel free to visit ethicspoint.com or reach out to Vicki White, Director of Employee Relations, at (410) 962-0595. We are always looking for ways to improve and appreciate your hard work and commitment as a valued member of the Brightview family.

Viewing 58 - 60 of 487 Reviews

Jobs at Brightview Senior Living

Housekeeper- Full Time