Is Brightview Senior Living a good company to work for?

Brightview Senior Living has an overall rating of 4.2 out of 5, based on over 496 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 82% of employees would recommend working at Brightview Senior Living to a friend and 81% have a positive outlook for the business. The best reviews about Brightview Senior Living have been left by employees working as Vibrant Living Assistant , Concierge and Dining Server .

Does Brightview Senior Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightview Senior Living employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Brightview Senior Living. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightview Senior Living?

82% of Brightview Senior Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightview Senior Living 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Brightview Senior Living?

Dining Server (29) , Concierge (27) , Resident Assistant (25) , Server (17) , Dining Services (15) , Vibrant Living Assistant (14) , Dining Room Server (13) , Activities Assistant (9) , Certified Nursing Assistant CNA (9) , Executive Director (9) , Wellness Nurse (7) , Chef (6) , Community Sales Director (6) , Cook (6) , Director (6)

What are the pros of working at Brightview Senior Living according to real employee reviews?

"Benefits were great" ((in 33 reviews)); "Brightview hires great staff!" ((in 20 reviews)); "Lots of career growth and you get to work with lots of great people that care about you." ((in 20 reviews)); "Awarded the 'Best place to work' in the Baltimore area several years in a row." ((in 12 reviews)); "Loved my Coworkers and Residents were great" ((in 12 reviews))

What are the cons of working at Brightview Senior Living according to real employee reviews?

"The pay is low for the level of experience that is both required and needed." ((in 31 reviews)); "workers, managers are always present/available to handle the matter." ((in 13 reviews)); "No work life balance." ((in 8 reviews)); "Poor communication" ((in 5 reviews)); "They want you to treat the residents and peers with caring and respect and they treated me with no respect." ((in 3 reviews))

What are employees saying about Brightview Senior Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightview Senior Living layoffs and their outlook for job security at Brightview Senior Living in 2026.

What are the top reviewed Brightview Senior Living locations?

Baltimore , Rockville , Marlton , Bel Air , Catonsville , Shelton , Bethesda , Paramus , Canton , North Andover , Warren , Annapolis , Perry Hall , Arlington , Wakefield , Mays Chapel , Randolph , Woodbury , Annandale , Wakefield , Edgewater , Nottingham , Severna Park , Towson , White Marsh , Billerica , Boston , Woburn , Mount Laurel , Fairfax

Brightview Senior Living reviews

4.2

82% would recommend to a friend

(487 total reviews)

Doug Dollenberg

87% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (487 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightview Senior Living has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brightview Senior Living employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

487 reviews

5.0

Mar 29, 2022

Great

Certified nursing assistant cna

Recommend

CEO approval

Business Outlook

Pros

Great company, awesome employees throughout

Cons

Management wasn't the greatest and doesn't care about personal commitments

4.0

Feb 18, 2022

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brightview hires great staff! The community I worked at was a fun environment, where I enjoyed being. Always looked forward to going to work because of my amazing coworkers and the lovely residents that lived in the community.

Cons

None. I truly enjoyed my time with Brightview Senior Living.

Brightview Senior Living Response

4y

Thank you for your review. We are thrilled when our associates, current and former, take the time to write about their work experience at Brightview. I did notice, however, that you don't approve of our CEO. Was that an error or is there something you'd like share?

1.0

Feb 15, 2022

Voted Best Workplace? No way.

Activities coordinator

Recommend

CEO approval

Business Outlook

Pros

Free lunch, Nice building, Residents.

Cons

Management is totally non existent. From the top to the bottom.. Very little training given. Meanwhile, you are expected to handle 30 residents of all mental health categories by yourself for most of the day. It is extremely Exhausting mentally and physically. Never recognized for your efforts. NEVER. Must work full lunch and dinner shift serving residents meals. Residents in Memory Care Unit allowed to act in unsafe/sexual inappropriate manor (management ignores behavior... Their excuse is the bad behavior is part of the residents condition and it is, what it is. Just accept it. I feel really bad for the Memory Care Residents. They are nice people and get treated with no respect and the woman feel uncomfortable every day. It is hard to watch letting these action go on.

Brightview Senior Living Response

4y

Thank you for providing your feedback. Brightview spends considerable time and resources to be a great place to work for all 4,700 associates, the majority who work in frontline positions. For the last three years, Brightview was recognized as the #1 senior living company by Fortune Magazine. We were also honored as a Fortune Top 100 Companies to Work For across all industries in the United States. This ranking is based on an annual anonymous survey of almost 200,000 associates who work in the senior living industry – the majority of which are frontline caregivers, dining servers, housekeepers, activities assistants, and maintenance technicians. 90% of responders to the survey said that Brightview is a great place to work, 92% say they feel pride in their accomplishments, and 94% say they feel welcomed. Additionally, we provide a year-round hotline that associates can use to anonymously report any management concerns they have, which the Home Office will investigate. Regional directors visit the communities frequently, providing another layer of oversight and advocacy for all associates. It is our intent that every associate feels engaged, valued, and rewarded for their contributions. If you are a current associate, we would appreciate the opportunity to review your specific concerns.

Viewing 79 - 81 of 487 Reviews

Jobs at Brightview Senior Living

Vibrant Living Assistant- Part Time

Community Sales Director

Certified Medication Aide (CMA) Memory Care