Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

5.0

May 16, 2024

Great place to learn

Admin assistant

Recommend

CEO approval

Business Outlook

Pros

Great place to learn and develop. Great hours, paid holidays.

Cons

Small staff and franchising (which can be a pro or con)

Brightway Insurance Response

1y

It sounds as if you worked for one of our agency owners and enjoyed your time in the role. Happy to hear this as we have over 350 amazing agency owners across the country who recruit, reward and retain some of the best talent in the insurance industry.

1.0

Apr 8, 2024

Yikes

Consultant

Recommend

CEO approval

Business Outlook

Pros

- Solid work from home office equipment - Hotel the company uses close to HQ for travel is nice - Chipotle across the street from HQ

Cons

- SIX interviews prior to offer, and an overall chaotic/inefficient interview process - Revenue leadership exhibits exceptional narcissism, causing a litany of issues for the underlying team/s - Seems to be governed by private equity interests (i.e. squeeze every cent, give little back) - Nonexistent onboarding or support structure for new employees (you will be expected to learn almost entirely independently. There is/was no org chart, no knowledge-base, no training structured or otherwise) - Numerous executives left within 12 months' time; sems like Brightway is trying to figure out what their organizational structure should be - No career pathing available; minimal room for upward mobility within any reasonable timeframe, though plenty of "talk"

Brightway Insurance Response

1y

We are sorry to hear your consulting experience with Brightway was not as productive as you had hoped. Brightway is an environment for collaborative, solution-minded individuals who challenge themselves and those around them to make life better for our agents and our customers. We have created career paths for our team members and are seeing top talent advance into expanded roles, managerial and leadership positions. Much of this success and growth has been driven by a significant investment from our private equity partner. In addition, the investment in Brightway is being used to develop industry-leading agency and customer support platforms and technology, and to improve our employee and agency recruiting and training capabilities. Thank you for your contributions while you were with us, and best of luck in your future endeavors!

1.0

Apr 4, 2024

Lie cheat steal

Producer

Recommend

CEO approval

Business Outlook

Pros

The day is over at 5

Cons

They lose carriers, allow other agencies to steal business, let Ferraris and Rolls go without insurance

Brightway Insurance Response

1y

We are sorry to hear your employment experience for the past four years has not met your expectations. Unsure if you are working in an agency or as a corporate team member, but would recommend you work with your manager to identify what is driving your dissatisfaction and discuss your concerns. You can also email hr@brightway.com if you would like to arrange to speak with an HR professional about your concerns.

Viewing 43 - 45 of 185 Reviews

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New Orleans, LA

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