Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

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Brightway Insurance

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

2.0

Mar 6, 2024

have some internal issues

Franchise development manager

Recommend

CEO approval

Business Outlook

Pros

not many reasons at this point

Cons

they have a horrible lead generation system in place and too many sales managers ...they set you up to fail and they DEFINITELY play favorites!

Brightway Insurance Response

We are sorry to hear your employment experience did not met your expectations. We strive to support our franchise development team fully and equally, and provide every team member with the tools and technology for success. We also provide ongoing lead management technology and prospecting training. Our goal is to support the success of every team member and, like most companies, reward top performers more comprehensively.

2.0

Dec 14, 2023

Sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with and small office

Cons

No commission, bonus or benefits

Brightway Insurance Response

It appears you were employed in a support role at a Brightway agency. Every agency owner structures their pay arrangements with their employees individually, but we are happy to hear your work environment was friendly and supportive.

5.0

Nov 20, 2023

Great people

Surplus lines analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity for growth and amazing people to work with

Cons

Pay rate is not competitive and not enough Holiday time off. Also you have to pay the taxes on your "incentive prizes and gifts" which defeats the purpose

Brightway Insurance Response

Thank you so much for your review! Love to hear all the good things, as well as the things we can improve on. You are an important voice in the BW family, helping us shape who we are. If you would, please consider chatting with us at HR@Brightway.com. We'd love to hear more and get input that will guide us when future decisions come our way. Have a great week.

Viewing 46 - 48 of 185 Reviews

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Jobs at Brightway Insurance

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Brightway Insurance reviews

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have some internal issues

Sales

Great people

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