Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Most of the team leads are knowledgeable and friendly, multiple schedule options, decent benefits" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews)); "I was promised salary plus commission when hired." ((in 2 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

1.0

May 11, 2026

Stressful Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people on my team and in other teams/departments were great to work with.

Cons

Management and Executives are not aligned. Work is prioritized by my manager but when it’s completed we get dinged because it’s not what the executives wanted.   Priorities shift almost weekly with no clear communication on why. Poor work life balance, lots of off-hours work to meet deadlines.    Aggressive goals with not enough staff has us skipping tech debt, which causes issues daily.

1.0

Mar 13, 2026

Poor work environment and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are Bi weekly pay checks.

Cons

The organization doesn't care about it's employees and doesn't appreciate the work they do. Ever since private equity took over, it has been down hill since then.

2.0

Jan 27, 2026

Great engineers stuck with confused management and low job security

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Get to work with some awesome engineers

Cons

-Business will hire you full time but treat you like a contractor - Budget is tight so layoffs of high performers is common - Management appears unclear about the company’s long term direction, which creates instability and uncertainty for employees.

Brightway Insurance Response

4mo

Thank you for sharing your perspective. We are clear about our long-term growth strategy, have communicated our strategic plans to our employees and agents, and continue to be encouraged by the results we are experiencing. We also recognize that we must be nimble and adjust our implementation plans in response to feedback, marketplace factors, and the rapid pace of innovation. We are confident in our path forward and have staffed all of our teams with our long-term goals in mind and to support continuity for our valued, high-performing team members.

Viewing 46 - 48 of 185 Reviews

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