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      Brightway Insurance

      Engaged Employer

      Brightway Insurance reviews

      3.0

      43% would recommend to a friend

      (185 total reviews)

      Nick Clements

      44% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      185 reviews
      5.0
      May 17, 2016

      Growing company with great people!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brightway's culture is unlike any company out there. The owners and leadership team are great. Employee's suggestions are heard and those who work hard are recognized. There are have been many positive changes at Brightway over the last few years and I feel lucky to be a part of the Brightway family!

      Cons

      I don't really have anything negative to say. Brightway is growing fast so there are always new opportunities arising and new things to learn.

      5.0
      Jun 18, 2015

      I love Brightway

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working at Brightway's home office for over 2 years. At the coporate office we talk a lot about Brightway family. The CEO's are brothers, we have married couples, aunts, uncles, mothers & fathers, and their sons & daughters working there too. Even if you aren't related to anyone you work with you still have Brightway family. When someone at Brightway is hurting, everyone comes together to do whatever we can to help. I've never appreciated my co-workers like I do at Brightway. I have been supported and encouraged by my team mates, team leads, managers, and owners to make my own Brightway Success Story. I am provided with all the information I need to do my job. Coming from a corporate background I see how this young corporation is laying down the foundation they need to be an even bigger success. Since I have been in the Service Center the number or CSR has more than doubled. I've seen people hired at Brightway without prior insurance experience deservingly receive promotions and recognition for their accomplishments. I feel appreciated for what I contribute to the company. If you are motivated and dedicated, if you thrive under pressure, and love effecting change, then Brightway is the right way for you.

      Cons

      The worst thing about Brightway is what I would assume is the worst thing about working in any call center. The dreaded bad call. It happens, no matter how good a company's product and service are, there will always be that one customer who is angry about something (even if it's their own fault) and will blame you and give you a hard time. That's the worst. Brightway is in the baby stages of being a corporation, they are transitioning from a small office with 3 employees to a huge corporate service center with well over 200 employees in 10 years.. Simply said, there is a lot of change going on there. Brightway has high standards and expectations. If this was my business though, I'm sure I would too. Some people find this to be on the "Cons" list, but why settle for less?

      Viewing 43 - 45 of 185 Reviews
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      ReviewsBrightway Insurance reviews

      Glassdoor has 192 Brightway Insurance reviews submitted anonymously by Brightway Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Brightway Insurance is right for you.