Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Great benefits" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 6 reviews)); "The Leadership Team has a great vision and are always open to new ideas." ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 9 reviews)); "life balance, bad training" ((in 8 reviews)); "Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs." ((in 4 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "The Brightway culture and values are aligned with my own." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

3.0

Sep 13, 2018

A Learning Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I went from working for Allstate to Brightway so I had more markets to learn from and gain experience. They also used a lot of technology that later on was a plus on my resume.

Cons

Unfortunately, the office I worked for was own by an agent who lacked professionalism as well as ambition. The way he worked and interacted with staff members and clients was not leading the office to succeed. Cooperate at the time did not have any systems in place to support employees. It was up to the office owner.

2.0

Sep 5, 2018

Sales agent

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Corporate handles all service work. Dozens of carriers to offer. My office was salary + commission. Friendly and helpful office staff.

Cons

You are on your own during web-based training, which is obscenely technical and overly complicated. Then you are literally on your own to hit the ground running immediately and make sales sales sales, while also attempting to learn all the complex office software & carrier site requirements. Was never informed during the interview process that cold calling is a major part of the job. Was told I'd be given plenty of leads the first 90 days as my own leads became established. Total lack of communication from management. Was given no direction whatsoever, just a couple of generic training fliers. Unless you're a mindreader and know exactly what your agency owner prefers / expects from new agents, have crazy experience from somewhere else, or are a marketing super star from day one you won't be given a fair chance & you'll be canned without any prior notice or counseling.

1.0

Jul 23, 2018

Sales Agent

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

You have the call center to do minor changes for you

Cons

The don't pay well and most agents working under the Brightway Logo do not follow the way the agency should be ran. Horrible Pay

Viewing 40 - 42 of 185 Reviews

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