Brightway Insurance reviews

Thank you for sharing your feedback. While we have reduced overtime availability this past year, the shift is partly in response to employee feedback on the importance of work/life balance. Adequate team staffing ensures our agents’ and customers’ needs can be met efficiently and effectively, even during expanded hours of operation, without over-extending our valued employees. We continue to reward our top performing customer care representatives with spot bonuses and semi-annual incentives for exceeding their goals, and we’re excited to have just announced we are adding three more company-paid holidays in 2025 (in addition to the three we added this year).

Thank you for your positive review. We are proud of our improved onboarding process and the investment we make in every new Brightway employee to ensure they are positioned for success in their role.