Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Decent pay" ((in 7 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Work from home, company provided equipment, co" ((in 5 reviews)); "Place is amazing to work at and the staff is so friendly" ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 10 reviews)); "life balance, bad training" ((in 7 reviews)); "Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs." ((in 4 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

What are the top reviewed Brightway Insurance locations?

Jacksonville , Dallas , Richardson , Bonita Springs , Lakewood , Muskegon , Charlotte , Austin , Corpus Christi , Los Angeles , Denver , New Orleans , Lansdale , Fort Myers , Gainesville , Middleburg , Miami , Palm Beach , Pompano Beach , Kissimmee , Sanford , Winter Park , Melbourne , Port Saint Lucie , Riverview , Marietta , Maryland City , Florida City , Palm Springs , Tamarac

Brightway Insurance reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

3.0

Jan 29, 2025

Average Company

Accounting analyst

Recommend

CEO approval

Business Outlook

Pros

Yearly raises above market rate

Cons

Nepotism, work-life balance, bad training

Brightway Insurance Response

1y

We are sorry to hear that your role at Brightway fell short of your expectations. If you have recommendations on how we can address some of your areas of concern, please contact the HR team directly at hr@brightway.com to share your thoughts on how we can improve Brightway. Thank you.

5.0

Jan 9, 2025

Great

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

This is a good broker company

Cons

Sometimes slow service from backend

Brightway Insurance Response

1y

Thank you for the work you do every day to consult with, and protect, our customers. We are thrilled to be able to offer you and our customers access to top national and regional insurance companies. Also, know that we are continually improving our backend technology and service to make it even easier for you to grow your business with Brightway.

5.0

Jan 8, 2025

Come SHINE at Brightway!

Talent acquisition partner

Recommend

CEO approval

Business Outlook

Pros

Excellent pay, culture, and benefits.

Cons

There is a lot of growth at the company which can lead to having to wear a lot of hats at times.

Brightway Insurance Response

1y

Just as you seem very happy with your role at Brightway, we are just as happy that you have chosen Brightway as your place to SHINE. Our culture is welcoming to all who want to support our agents in growing successful businesses and support our customers in protecting what is important to them. We have experienced tremendous growth in recent years; while this can certainly lead to “wearing a lot of hats at times,” those employees who show an aptitude for delivering beyond expectations are amply rewarded for their contributions.

Viewing 94 - 96 of 185 Reviews

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