Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 40 reviews)); "Good training and system." ((in 31 reviews)); "Some great people." ((in 25 reviews)); "Team and commission are great" ((in 18 reviews)); "Easy and Work from home" ((in 12 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 27 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 25 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 22 reviews)); "Discretionary bonus scheme, for Temps Consultants" ((in 11 reviews)); "No benefits at all." ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

1.0

Sep 24, 2025

Fine

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

Okay place to work, good colleagues

Cons

Micromanagement is dreadful, no tools.

1.0

Jul 16, 2025

Terrible company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro was work from home full time, however they took this away from us, to go work in an office without a manager because some of the team weren't doing the job at home correctly

Cons

They got rid of 5 of us 2 weeks before Christmas because there wasn't enough work to keep everyone on, no warning, no help to find a different role within the agency

Brook Street Response

11mo

Hi, Thank you for your feedback regarding your assignment. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street UK

1.0

Jun 6, 2025

Toxic place to work for

Support officer

Recommend

CEO approval

Business Outlook

Pros

There's no pros literally none

Cons

Everything toxic workplace, unfair on staff

Brook Street Response

1y

Hi, Thank you for your feedback regarding your assignment. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street

Viewing 34 - 36 of 540 Reviews

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