Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)
avatar

Michael Stull

5% approve of CEO

33% positive business outlook

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews
5.0
Apr 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent training and support, structured approach and fantastic atmosphere across all branches. Retrospective commission structure, credits don't carry over and achievable targets. Trainers are great and 2 week course does exactly what it says on the tin

Cons

Perhaps the bedding in period for new consultants, a lot of them are not from sales backgrounds so don't have the necessary target and KPI experience. They will get there, but this is a very different job to what they have previously experienced!

1.0
Jul 4, 2015

Appalling

Recommend
CEO approval
Business Outlook

Pros

Can't think of any at all

Cons

Perhaps due to having to meet targets and having to work with similar people as themselves the staff are two faced, miserable people. They treat temporary staff like dirt. In order to register you have to pay Brook Street for a DBS security check, they advise you to go for an enhanced one which is £44. It would be interesting to see how many people who have paid for a security check are actually placed in work.

2.0
Oct 3, 2025

Mixed

Recommend
CEO approval
Business Outlook

Pros

Served its purpose - used to listen to people on the ground

Cons

Has turned in to an elitist club where only people from a very certain demographic will progress

Viewing 31 - 33 of 540 Reviews

Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.