Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 35 reviews)); "Good training and system." ((in 29 reviews)); "Staff were friendly" ((in 29 reviews)); "Some great people." ((in 27 reviews)); "Friendly teams and always willing to help" ((in 16 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 27 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 24 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 19 reviews)); "No benefits at all." ((in 11 reviews)); "No career progression and its temporary work" ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

1.0

Apr 17, 2016

Some great people and some terrible people

Sales operations

Recommend

CEO approval

Business Outlook

Pros

Some lovely people, always non management who are nicest.

Cons

Bids team managers, one who can't make a decision to save his life and the other who spends all day talking about her mundane life.... Together they are both inadequate. Management will walk all over people once they are no good to their sales figures. The validity of the business lies on the strength of one or two contracts which they will lie through the teeth to keep. Any companies accepting bids from this company should actually hold them to the claims they make and see what happens... Not the fault of bid writers who do a great job but of senior management who twist figures and make fantastic promises with no intention of delivering...

1.0

Mar 17, 2020

Everything awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I don't think there were any.

Cons

Terrible pay and conditions for head office workers: no training, no bonus, no parking, no WFH. They even cancelled the Christmas party right before making us all redundant because why waste the money.

3.0

Sep 27, 2017

Loss of Rapport with a Once Great Agency

Administrator

Recommend

CEO approval

Business Outlook

Pros

Began working for Brook Street in 2015. Great team, great attitude, at The Strand Branch, London. Actually made you feel you were working for best of best. Went out their way to get you the best hourly rate.

Cons

People have moved on. That buzz, that feeling you were a part of a great agency is now gone. I have not worked in nearly six months. It is now a case of take it or leave. Have been told I am not entitled to higher hourly rates on some of the jobs they contact me about. No one calls you anymore. They just email you about a role. If you don't respond, they don't follow through. Truly sad that they have a large contract with Central Government.

Viewing 28 - 30 of 540 Reviews

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Jobs at Brook Street

Personal Assistant to the CEO

Paddock Wood, England

Personal Assistant to the CEO

Personal Assistant to the CEO