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      Brook Street

      Engaged Employer

      Brook Street reviews

      3.3

      32% would recommend to a friend

      (540 total reviews)
      avatar

      Michael Stull

      5% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      540 reviews
      1.0
      Jul 16, 2025

      Terrible company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro was work from home full time, however they took this away from us, to go work in an office without a manager because some of the team weren't doing the job at home correctly

      Cons

      They got rid of 5 of us 2 weeks before Christmas because there wasn't enough work to keep everyone on, no warning, no help to find a different role within the agency

      avatar
      Brook Street Response
      11mo
      Hi, Thank you for your feedback regarding your assignment. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street UK
      1.0
      Jul 14, 2025

      You are only a number and they don't care about bullying or your wellbeing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly pay was paid every Friday.

      Cons

      Working for brook street public sector Birmingham has destroyed my mental health. I wasn't based in Birmingham but they were my employer for a specific Civil service company where toxicity and bullying is extremely high. They were unsupportive and clearly just saw me as a number- they're regularly hiring for the same company. I have now started therapy to help me deal with all the problems I faced for over a year. Brook street Birmingham Public sector provided no regular check ins or support or simply bother to help me. I would never advise anyone to work here. No sick pay. No real benefits whatsoever! No assistance.

      avatar
      Brook Street Response
      11mo
      Hi, Thank you for providing feedback regarding your assignment; the issues raised have been brought to the attention of a senior member of the Brook Street team. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street
      Viewing 37 - 39 of 540 Reviews
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      ReviewsBrook Street reviews

      Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.