Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)
avatar

Michael Stull

5% approve of CEO

33% positive business outlook

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews
4.0
Aug 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great atmosphere all around, great people to work with and a very positive and welcoming environment. -You get trained for a week, and then continually have training sessions to help you grow and understand the market and the position a bit more. -Nationwide competitions that have good £ rewards. -Constant communication with colleagues from other branches. -Great recognition from everyone for your achievements. -Management is open to hearing suggestions. -You can run your own desk without being micro-managed, and are welcome to explore new ways of doing things.

Cons

-Not evolving with the ever changing market. Stuck in the dark ages of recruitment. Up to the end of 2011, still didn't even know about the existence of LinkedIn, or any other tool apart from Monster and TotalJobs. -You can move around in the company, but cannot easily move up. -Not specialised recruitment. You are welcomed to target any clients, in any industries for any positions you want or can. It doesn't give you a great base of knowledge to stand on, and you have to make things up as you go along. -They make you go to training to other cities for one day every month, but sometimes they send you to the wrong training sessions (sessions you've already had), and it becomes a massive waste of your time.

2.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

There is a fantastic atmosphere amongst most of the staff and the company is small enough to have a family feel. There is a good opportunity to learn the industry for Consultants, and because of a relativly high turnover also room for progression.

Cons

The business is being run into the ground because it can't move quickly enough to keep up with the market. The website is terribly out of date, Linked In has only just appeared on their radar and the senior managers are not reacting to the needs of their customers. Most disappointing is an inability to listen to the talent advice from within the organisation in favour of sticking with the advice of a few old and trusted heads. Various initiatives have been employed to improve employee engagement but ultimately, nothing changes. The company has been in a spiral of decline for the past 5 years posting lower and lower profits whilst continuing to engage in heavy branch closures and redundancies. This has included the closure of the training department. In the past, Brook Street's training was regarded as some of the best in the industry and now it's being performed reluctantly by a few Regional Manager alongside their normal role. Performance targets are also well out of date being based on pre-recession business and consequently bonus is very difficult to achieve.

2.0
Jun 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Above average training for the industry, certainly worthwhile for someone entering recruitment. Nationwide network makes it easy to transfer around the country if you need to.

Cons

Poor management at branch and regional level. Aggression rather than capability seems to be the qualifier for management. Favouritism, cliques and bullying are rife.

Viewing 538 - 540 of 540 Reviews

Glassdoor has 793 Brook Street reviews submitted anonymously by Brook Street employees. Read employee reviews and ratings on Glassdoor to decide if Brook Street is right for you.