Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 40 reviews)); "Good training and system." ((in 31 reviews)); "Some great people." ((in 25 reviews)); "Team and commission are great" ((in 18 reviews)); "Easy and Work from home" ((in 12 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 27 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 25 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 22 reviews)); "Discretionary bonus scheme, for Temps Consultants" ((in 11 reviews)); "No benefits at all." ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

1.0

Jan 28, 2021

Very little support shown towards the temps

Administrator

Recommend

CEO approval

Business Outlook

Pros

They have access to government civil service temporary contracts.

Cons

Low pay; Very little interest in progressing temps; Only interested in satisfying their clients' needs; They even end assignments for temps via a text message; Inexperienced/immature permanent support staff who can be quite abusive towards the temps; Will do their best not to pay out your accrued holiday.

Brook Street Response

5y

I’m sorry to learn you’ve had a bad experience. At Brook Street we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via our feedback system https://www.brookstreet.co.uk/contact/feedback, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

1.0

Mar 18, 2020

.

Meter reader

Recommend

CEO approval

Business Outlook

Pros

Not really anyway apart from being flexible working

Cons

Poor management skills with providing pay.

Brook Street Response

6y

I am sorry to hear that your experience didn't match your expectations. If there are any outstanding payroll issues, I'd advise you contact your local branch as they are your first point of contact. Many thanks for your feedback.

1.0

Jul 27, 2017

Recruiter

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

Market rate salary. Some nice people in the team who got unfortunate to get sucked into the cult like mentality.

Cons

All happy and bubbly from day 1, encouraging new ideas and approaches to the business. However a month down the line the pressure starts, and you realize that the culture is cult like - you either hit your targets or you'll be micro managed. Brook Street management cares about the amount of money they make, but they don't really care about the people - on your agenda there is always just numbers to hit and think in the way of "how much money can this candidate make me". Hard/Cold sales approach looking for new business is 95% of the job. If you thrive under high pressure, love to use your sexuality to sell and up-sell and can be fake bubbly you'll enjoy working with Brook Street.

Viewing 43 - 45 of 540 Reviews

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Jobs at Brook Street

Client Support Administrator

Contracts Administrator

Belfast, Northern Ireland

Administrative Office Assistant 12 Month FTC

Salford, North West England, England

Customer Service Advisor

Sales Support Specialist

Belfast, Northern Ireland

Brook Street

Brook Street reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very little support shown towards the temps

.

Recruiter

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Jobs at Brook Street