Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 38 reviews)); "Good training and system." ((in 30 reviews)); "some friendly staff" ((in 25 reviews)); "Some great people." ((in 23 reviews)); "Very good teams to work with" ((in 14 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 25 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 20 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

540 reviews

3.0

Aug 6, 2023

An okay agency

Administrative

Recommend

CEO approval

Business Outlook

Pros

Pay on time Easily contactable Helpful

Cons

Long vetting process Rubbish pay and benefits in comparison to permanent colleagues

2.0

Jul 19, 2023

N/a

Recruiter

Recommend

CEO approval

Business Outlook

Pros

No recruitment experience needed Hybrid Location Team

Cons

No career progression Can’t pick days at home Salary Micromanagement

1.0

Jul 7, 2023

Poor

Admin officer

Recommend

CEO approval

Business Outlook

Pros

Get paid on time. Flexible with annual leave

Cons

Never got to speak to someone directly on phone if there was a problem. Incompetent, loosing information that you send them.Any pay rise awarded, they don’t pay out for months.don’t seem to care about the agency staff.

Brook Street Response

2y

Hi, I'm sorry to learn you've had a bad experience. Should you wish to provide the details via: https://www.brookstreet.co.uk/contact/feedback please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Viewing 157 - 159 of 540 Reviews

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Brook Street

Brook Street reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

An okay agency

N/a

Poor

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