Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 37 reviews)); "some friendly staff" ((in 29 reviews)); "Good training and system." ((in 29 reviews)); "Some great people." ((in 21 reviews)); "Very good teams to work with" ((in 15 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 23 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 19 reviews)); "No benefits at all." ((in 12 reviews)); "Bad Manager, doesnt care about staff" ((in 11 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.3

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Brook Street has an employee rating of 3.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

3.0

Oct 28, 2025

Review

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

Good team, supportive manager and good environment

Cons

No development opportunities for progression

1.0

Oct 18, 2025

A

Asylum officer

Recommend

CEO approval

Business Outlook

Pros

great role nice work life balance

Cons

Easily disposable as you have no contract and can be let go without good reason

Brook Street Response

8mo

Hi, Thank you for your feedback. The majority of people working for us have a very positive experience. Please do contact us directly to discuss any concerns. Kind regards, Brook Street

2.0

Oct 3, 2025

Mixed

Manager

Recommend

CEO approval

Business Outlook

Pros

Served its purpose - used to listen to people on the ground

Cons

Has turned in to an elitist club where only people from a very certain demographic will progress

Viewing 22 - 24 of 540 Reviews

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Jobs at Brook Street

Personal Assistant to the CEO

Personal Assistant to the CEO

Customer Sales Advisor - Remote

Personal Assistant to the CEO

Personal Assistant to the CEO

Newport, Newport, Wales

£32K - £36K /yr

(Employer provided)

View job