Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)
avatar

Kenji Kamei

100% approve of CEO

46% positive business outlook

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

158 reviews
2.0
Jul 27, 2015

Product Manager

Recommend
CEO approval
Business Outlook

Pros

Years ago, Brother had the feel of a family company and they will insist that it still does. However, the work environment has changed dramatically over the years and not for the better! For those joining the company, make sure you negotiate your salary well, since the annual pay raise is between 2 and 2.5% a year.

Cons

If you are a creative person and do not want to be micro-managed, this is not the place for you! No matter what you are working on - concept, design, color, font size, you name it - it will be changed! If you work in the Marketing Dept, you not only do Marketing, but also answer Customer Service questions and work on the financial aspects of the business as well. Everyone there is now a "jack of all trades and master of none".

2.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, challenging sales environment.

Cons

Cronyism and internal politics have priority over competence. Management also has found ways to fire people who've made President's Club for many years if they're suddenly facing a serious health issue. Company rules and Code of Ethics are only enforced against people not within management's inner circle. For example, some people who break rules constantly and put the company in legal jeopardy somehow get promoted. Others aren't given the common courtesy that would be expected of for all productive employee. Upper management will also insist that they take prospective sales candidates out to lunch and have made fun of many of them which shows a total lack of professionalism. Being discreet and just not hiring someone would be what other companies do. Upper management thinks it's OK to humiliate candidates they don't feel are up to snuff. Yes, I could go one and on. Unfortunately, it's all true.

2.0
Jun 9, 2015

Nothing happens fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits Work life balance is good for most

Cons

Simple decisions take years to make Senior management have their hands in everything. They do not empower their people to do the job. Little opportunity for growth and development

Viewing 133 - 135 of 158 Reviews

Glassdoor has 184 Brother USA reviews submitted anonymously by Brother USA employees. Read employee reviews and ratings on Glassdoor to decide if Brother USA is right for you.