BrowserStack Software Engineer reviews

2.8

34% would recommend to a friend

(104 total reviews)
avatar

Ritesh Arora

61% approve of CEO

56% positive business outlook

Software Engineer employees have rated BrowserStack with 2.8 out of 5 stars, based on 104 company reviews on Glassdoor. This indicates that most Software Engineer professionals have an average working experience there. BrowserStack is rated 27% below average by Software Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

104 reviews
4.0
Sep 13, 2017

A job is what you make of it

Recommend
CEO approval
Business Outlook

Pros

This review is highly opinionated and does not aim to represent the general consensus among the people working in the company or the people who worked here earlier. And is focused entirely on the engineering team and some limited interactions with other teams. * Learned a lot. It does not matter whether it will help me in the future or not. * Everyone is accessible and helpful. * People take responsibility of the things they deploy, I know I this sounds what an HR might say, but it is true. * Team is tightly knit and we all are good friends. * Nakul (the co-founder) still codes and helps in debugging production issues (This might be a need of the hour because of less number of senior people in engineering, but I still appreciate this). * Team outings and other fancy things in general. * Open office, in which you can roam around. You can sit on the chair, on the sofa, or on the ground. * Office time is fun time. There is a cheerful atmosphere in general. * You get a laptop, a monitor, and a stacked cafeteria. I will address some key issues which keep coming up in other reviews here. Work from home -> It was not present earlier, but it is now. You can work from home. Code quality -> Improving. It is up to you. If you see bad code you can cry about it or fix it. Upper management -> Luckily I do not have the privilege to interact directly with these people. But most of what other reviews have said is actually true, it’s not good. Will expand more later.

Cons

There is no visibility regarding where the company is heading. You are just doing tasks assigned to you and fixing bugs. The upper management/HR knows about this and try to portray that they care, but the reality is people down below (at our level) still have very very limited visibility around things. It feels like the engineering team is just present to make sure that the product is up and running 24x7. We'll I guess that's the whole point of the engineering team, but I feel we should contribute to the company in ways other than producing code. It feels very weird when you see the management take decisions without even being familiar with their own product or for that matter the competitors'. I clearly remember incidents where managers have said something that makes no sense at all. Senior people are way too cool to go through "onboarding". I am not generalising, there are only a few people like this. No contribution back to the community. Open source contribution is not encouraged. Company feels like everything is their intellectual property. Discussing anything internal about the company to the outside world is discouraged, even if it is common knowledge in the tech industry. It feels very saddening because most of the product is based on open source projects. “It’s your job” attitude. You solved a difficult problem ? Well, that’s your job. You were able to fix something at 4 in the morning ? Well, that’s your job. It does not really matter. Because of this people now are slowly loosing the dedication and the responsibility they once had for their product. I am not talking about “appreciation”. I am talking about “acknowledgement”. The task of acknowledging something might seem trivial and unnecessary, but it helps a lot. And then the company worries about high attrition rate. I am not sure do they even worry about it or have come to terms with it. Every employee is now considered to be replaceable. You think you are important to the company ? You solved 100 different problems ? You stayed in office, came on weekends, fixed issues, shrug off a 10th of a second so that you can get a big deal for the company ? Well bye bye I guess, they will just let you go, you are nothing but a code munching machine. And honestly if someone reaches this state, they should leave. The deadlines are tight. Producing low quality code on time is encouraged. If it is on time, then it is good enough. The company is not yet big in the terms of employees but they want to act like one. “values”, “targets”, “culture” all seem too superficial to me. Or the way these things are implemented/imbibed, seem too unconvincing and unnecessary, rather a lot artificial and text-book like. It should be something that comes out naturally and every employee can empathise with it. It should not be force fed. This has become more of an open letter to the company, so I should stop. I like working here and will recommend it, it’s not bad, but not great either. I think I have grown into it. If you care about what you are actually doing and not expect anything back from it, you’ll be happy. If you think what you do for the company, the company will do back for you, then you are in for a disappointment.

1.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Zero. None. Nil. Nothing. Don't Exist

Cons

Browserstack is a strange and weird company. It is my very first company and I hate this company. This company is filled with yes men. Any one having any other idea is shot down. Product leadership is very weak and not knowing anything. Sales leadership is very good (for a change). Founders are unethical. They treated old employees badly and all of them left. Old employees told me founders kept all money with them and did not share anything with them. Every year they got only Rs 1000 ($14) voucher. Even 3 years with company and they got only $14 every year as bonus. Founders took million of $ from company but screwed over poor old employees who only got $14 every year. Now I am also leaving this pathetic company. I want to grow and don't want Browserstack to spoil my career. Everyone leaves this company quickly because of bad management and bad founders. All employees here are new only. If you want to be happy in Browserstack become a simple yes-man and then suck up to the management. This is the culture of the company. I would suggest go join old Indian companies like Reliance. Reliance is the worst company in India and people abuse each other there but I will still suggest Reliance over Browserstack. I hate this company

1.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

- Some of the perks are very effective. Having all meals available in the office is very convenient for employees and saves a lot of time.

Cons

- Terrible Attrition - 2 directors leaving in the span of one month. 5+ employees leaving in just the first quarter of the current year. If that does not scream incompetence I don't know what does. - The company has a bad leader. Accountability is heavily discounted as you move up the ladder. While one mistake on your part results in you being reprimanded and looked with suspicion forever, the directors can make blatant mistakes that change the course of the entire company to a windfall and there is not so much as an apology let alone repercussions. - Supremely terrible people managers. Infact I don't think there is any people manager at all. Browserstack the business takes far more precedence over Browserstack the organization (if it takes any precedence at all). - Atrocious work environment. Imagine writing code while you are sitting in a fish market. Browserstack is worse. Cramming 8 people in a table that would more suit 4 is their idea of an "open culture" or a place where people are "accessible". - The working hours do not at all take into consideration having any sort of life beyond BS. Stay late, work when you reach home, work on the weekends. If there is work to be done, you better be doing it every living second of your life because that is all that is rewarded. - Bootlickers go far. Time after time people have been promoted and put into positions they don't deserve over better and much deserving employees because the one trait that holds a massive priority is flattery. To judge someones competence based on how closely he/she works with the Directors is the best way to show a finger to your most hardworking employees. And guess what happens when those employees realise it? (Hint- Attrition rate is very high) The amount of talent and skill that is wasted every single day because of vanity and pride is mind boggling. - Massive emotional drain. Every single employee who has spent a considerable time here is emotionally and mentally exhausted. And no one cares! If you cannot continue function at your peak all day every day you will be shown the door in a split second. It won't matter how much you have given to this company. It won't matter that you are going through a rough patch in your personal life. It won't matter that their unreasonable expectations from you cannot be humanly met. - You don't matter. The bottomline of every decision ever taken. The employee comes last. The employee holds no value. They are just a means to an end. And if they have to wear down and run over a few of them, they will. You will be put into a function you are not familiar with and not interested in and expected to work at your best because your master is telling you to.

Viewing 97 - 99 of 104 Reviews

Glassdoor has 1,024 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.