Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 11, 2017

To four six eight

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun on good days too

Cons

Salary is not the best

4.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is really fun and the job is very rewarding. It's more demanding than a lot of retail jobs, so allows you to develop skills you might not get to elsewhere.

Cons

Constantly pushing sales targets. The pay doesn't reflect the ways that you're expected to go above and beyond regular customer service, such as providing parties for guests, dressing up in the giant bear costume etc.

5.0
Feb 4, 2017

Great job for students

Recommend
CEO approval
Business Outlook

Pros

Lovely environment to work in, felt very welcomed when I first joined the team and was always supported throughout my training. Genuinely feels like a big family. It's great to see the children so happy and make their experiences so special. Love how we get rewarded for doing things well ,always an incentive to do better and work harder. If you're wanting to move up the career ladder to a higher position, management are more than welcome to offer training and extra support to get you where you want to be. Benefits such as honey pay (extra hours pay for a 8 or more hour shift) and staff discount is also a bonus.

Cons

A lot to learn about the process and background information and making sure you remember every step for each child's experience. Can't always get a lot of hours unless at peak times like Christmas and school holidays.

Viewing 1714 - 1716 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.