Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 27, 2017

Bear Builder

Recommend
CEO approval
Business Outlook

Pros

Its a super positive environment to work in. Everyone is extremely friendly and management is flexible with scheduling.

Cons

There aren't many downsides with working at Build-A-Bear, the only that I could think of you don't get scheduled for a lot of hours because they don't need a ton of people working at once.

4.0
Jan 9, 2017

Build A Bear is a nice enough place to work for a student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are really really friendly and genuinely care about the children's experience while in store. Colleagues are welcoming and very happy to train new staff and make sure they feel comfortable before setting them loose on the floor. Working with children all the time was tiring but very rewarding, and there were always colleagues around to support you if necessary. The staff were very understanding if you were having an off day - a friend died while I worked there are they were incredibly understanding and supportive, sending me home when I was having trouble being cheery on the shop floor. Honey pay (extra hour's pay for every 8 hours worked) was a nice extra, as was the staff discount! It felt very like a family, working there.

Cons

There is a lot to remember when it comes to processes in store and promotions and background information about the toys to bring them to life. The idea was that I would support myself as I studied with this job, but it sometimes felt like they expected the job to be the most important thing in my life. The on call system was difficult to deal with as I couldn't go into uni on days when I was on call, so I'd have days that felt wasted just sitting and waiting to see if the phone rang. Again, I understand why it's necessary.

3.0
Dec 12, 2016

Informal interview process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good cheerful environment, manager made me feel easy and gave good feedback after the first group interview with 4 others (group of 5 including myself)

Cons

The constant shrilling music may become annoying and the job is quite demanding and there is a large sales push for such low pay.

Viewing 1717 - 1719 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.