Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 28 reviews)); "Good pay.Better people to work with" ((in 22 reviews)); "Build.com has a great culture." ((in 17 reviews)); "Good benefits and insurance" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 12 reviews)); "It doesnt feel like upper management cares about its employees." ((in 7 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 6 reviews)); "Not a lot of additional training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(100 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 25, 2015

Shiny exterior, rotting interior

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Break room activities (foosball, darts, ping pong, video games), perks (free coffee, fruit, sometimes meals, and parties), some of the people are great too.

Cons

Rampant nepotism, worse than any other company I've worked at. Job postings that try to be cool, but really make the company look like a joke. Non-competitive wages, even for the area, especially when you factor in the lack of raises given out. Also I'd like to point out that even though they tout the whole "promotions from within" thing, 3 of the newest executives have come from outside of the company.

Build.com Response

I'm sorry you had such a bad experience here, I hope that you find meaningful employment elsewhere.

5.0

Mar 17, 2015

Incredibly Awesome: If You Want It To Be

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

You have the direct ability to decide how much money you make. If you want to go somewhere in the company, you have all of the tools and resources to make that happen. I have little to no pity on the people who complain, gripe and consistently pout about their " lack-of " movement in the company. OPEN YOUR OWN DOORS, THEY DON'T OPEN THEMSELVES!

Cons

It can be a bit chatty, and word travels fast. Please though, let me raise the question: WHERE IN THE HELL ISN'T IT?

3.0

Mar 16, 2015

Not all that

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's in Chico, which is a nice town. You're working indoors, AC in summer, heat in winter. Paychecks don't bounce.

Cons

Pay isn't that great. A lot of nepotism and cliques. If you want to advance be prepared to get your nose dirty. Also helps to be attractive. Parking situation sucks. Restroom situation isn't great either. Lack of transparency in hiring and advancement practices, as in some jobs have to follow some rules but then later it seems those rules don't have to be followed if the 'right' person is applying.

Viewing 79 - 81 of 100 Reviews

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Jobs at Build.com