Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 28 reviews)); "Good pay.Better people to work with" ((in 22 reviews)); "Build.com has a great culture." ((in 17 reviews)); "Good benefits and insurance" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 12 reviews)); "It doesnt feel like upper management cares about its employees." ((in 7 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 6 reviews)); "Not a lot of additional training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(100 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (100 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 11, 2016

Hard work, but pays off with the right work ethic.

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Helpful coworkers and supervisors for the most part. They try to provide outlets for their employees, Beer Fridays, Ping Pong, Foosball, video game consoles. Laid back work environment when it comes to the social aspect, no one cares if you drop an 'F-bomb'. Good starting pay rate for the area.

Cons

It's sales so its naturally cut throat (to an extent), competitive and somewhat stressful. If you are not a good multi tasker you have no chance here. Lots of product knowledge to learn in the beginning which can be overwhelming, though you will become familiar with it.

Build.com Response

10y

Thank you for the feedback. Your review is pretty accurate, and we have been accused often being a tough environment. We do ask a lot, but try and provide a lot.

4.0

Nov 3, 2015

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, nice salary, lots of opportunities

Cons

Lacks structure, long hire process, long training process

Build.com Response

10y

Great review, thank you. Training has been an evolving process for us as has been structure. As a very entrepreneurial company, structure has always came second to managing change. We're always trying to improve and your feedback helps!

5.0

Mar 31, 2015

Great Culture with great advancement opportunities. Management that cares about it's employees.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Build.com really takes care of their employees. Good benefits Good pay Often buy lunch for all employees Often hosts events for employees Very flexible scheduling

Cons

I can't really think of anything bad to say about the company. If I had to say something I would say that it seems like management is not always in agreement about the organization of the company. Not enough paid Holidays

Build.com Response

9y

Thank you so much, agreed on the alignment issues, we'll do better!

Viewing 76 - 78 of 100 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.8★Compensation & Benefits

TCC Verizon Authorized Retailer

4.5★Compensation & Benefits

Mary Kay

3.7★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at Build.com

Build.com

Build.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Hard work, but pays off with the right work ethic.

Sales

Great Culture with great advancement opportunities. Management that cares about it's employees.

Top companies for "Compensation and Benefits" near you

Jobs at Build.com