Build.com reviews

3.9

78% would recommend to a friend

(100 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

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100 reviews

Reviews about "Compensation"

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1.0
Mar 22, 2016

Not a fun job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I liked working in Chico

Cons

Company is not in good condition Pay is below average Managers are hard to work with

avatar
Build.com Response
10y
Based on a one star review, and such little information, its difficult to provide you any meaningful feedback. I hope you find better prospects in your future employment.
3.0
Mar 15, 2016

A good starting place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at build.com came with many perks. Weekly win friday's where beer is served at the end of your shift, casual and friendly co-workers who were always offering to help you learn the ropes, great benefits and other perks including quarterly awards, fiscal year parties, and provided lunch during busy times of the year.

Cons

This place is extremely cut throat and competitive. It is a sales based company, so if sales fall below goals then, you guessed it, bye-bye quarterly bonus. At the time this affected the entire company. They are no stranger to mass layoffs when mommy company tightens the belt around the waist line. The office is crowded, loud and can often be difficult to get any work done. Some office culture exists where favoritism out shines performance. Get in with the right group of people and you can find yourself getting out of the worst workplace situations you could think of. Lost the company hundreds of thousands of dollars? Not a problem if you're close with the right people.

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Build.com Response
10y
Thank you for your response. I think you hit the nail on the head with the pro's you mentioned here. As far as your cons go, I wouldn't disagree that our sales environment can be tough. We manage by the numbers and if you can't consistently generate good numbers, it is difficult. It can also be loud and crowded depending on where you work. When you talk about favoritism vs performance, I can't say definitively that isn't always the case, however from all the promotions I've been involved in, its a meritocracy. We are very good here about forgiving mistakes in the event you "own it." If you hide out or cover up mistakes, or fail to claim responsibility, you are more likely to be treated harshly for a minor offense than coming clean for a major one. It is not a matter of who you know, but whether you communicate in advance rather than hide out. And while you see insourced management as a problem, I see it as a huge benefit, as we are a culture that promotes from within. Thank you for your feedback as it makes us better.
3.0
Feb 17, 2016

all or nothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relaxed environment, great perks, and can make a lot of money - drink the juice and conform, then you're in like flynn.

Cons

make sure you are friends with the loud people - they draw the most attention, whether they are good at their job or not doesn't matter. - if you don't drink the juice and be a part of the crowd, you will be cast out and be the first in your department to be criticized. - they preach forward momentum and always push the limits, but they use the excuse that things are always changing as a crutch as to why nothing ever gets done in a timely manner. - they also believe in promoting from within, even with position and jobs that have been done before, so the "new" person has to figure it out, or they google the job description lol so, no real progress is made.

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Build.com Response
10y
Thank you for the review. As far as your pro's go. We're big fans of making sure that we all have a similar world view. We're sales focused, customer service focused, and enjoy a fun and loud work environment. In your pro's you say to make friends with the loud people. I won't deny that sales here is not a ideal position for a wallflower. As far a "drinking the juice" I think its important for any company you work for that you adapt to the culture. If you didn't embrace the culture, you probably didn't enjoy your time here. As far a promoting from within, I don't see this as a con. I agree with your criticism around asking people to pioneer new things. Its difficult and challenging and we can likely do a better job providing more guidance for new upstart ideas. As far as leading people to success, when it comes to entrepreneurial green-fielding, we try and create an environment and culture that encourages some failures. If you aren't failing, you aren't trying enough as a company. It may have been a lack of communication that left you feeling so jaded. I hope you find better success in future endeavors.
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