Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 26 reviews)); "Good pay.Better people to work with" ((in 23 reviews)); "Build.com has a great culture." ((in 21 reviews)); "Good benefits" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 6 reviews)); "Not a lot of additional training." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

5.0

May 27, 2016

Take it from someone who knows

People's voice

Recommend

CEO approval

Business Outlook

Pros

Coming from various industries with different cultures, Build.com has by far changed my outlook on how companies should operate. The culture is unique, fast paced, innovative, not for the faint of heart. If you are wanting to work hard and have good work ethic then you have a future at build. Leadership cares and gives employees the power to shape the company for the future.

Cons

If you are someone that is a churn and burn employee, don't work here. Some people that work here think of themselves as entitled and deserve the world when in reality they should just get their sh*t done.

Build.com Response

10y

Thanks for your wonderful review. Hits all the major points of what makes Build.com great. Thank you for the comments on development as well. I agree!

5.0

Mar 23, 2015

Fantastic career!

Management

Recommend

CEO approval

Business Outlook

Pros

I joined Build.com while still in college. I thought I'd be there 6 months. That was now 12 years ago in 2003! My college job has turned in my career and Build.com provides more than enough opportunities year after year to keep me interested in staying! The excitement of the job keeps me around the people I work with get me excited to come to work everyday!

Cons

We grow fast and sometimes info doesn't make it out to the right people at the right time. Sometimes people then feel like that is by design or there is some master plan for keeping people in the dark. I promise you there isn't.

Build.com Response

9y

Thanks for the feedback. Agreed on the communication challenges. The bigger we get the harder it gets. We continue to have more info-sessions, and have kept cadence with our semi-annual and annual meetings, but we can do better! We are experimenting with smaller, departmental, "all hands" meetings. Hopefully that can help keep information moving faster. Thanks for the feedback.

5.0

Mar 17, 2015

ISR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a great company to work for, and they do their best to make sure you know all there is to know about the company you represent. Working for Build isn't just a job... It's a career, and a great one.

Cons

If you're not good at multitasking, then that would be the only con..

Build.com Response

9y

Thank you for the positive review! Appreciate it!

Viewing 109 - 111 of 310 Reviews

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Take it from someone who knows

Fantastic career!

ISR

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