Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 26 reviews)); "Good pay.Better people to work with" ((in 23 reviews)); "Build.com has a great culture." ((in 21 reviews)); "Good benefits" ((in 16 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 6 reviews)); "Not a lot of additional training." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Sep 13, 2020

Lots of good sides, some hidden bad sides

Data clerk

Recommend

CEO approval

Business Outlook

Pros

Coworkers are genuine and seniors are incredibly helpful and pull their weight Great environment, very lax culture Lots of opportunities to move laterally/vertically

Cons

Management is always rolling out changes and at times do not provide effective transparency and communication Department infrastructure is convoluted and many big promises are brought to the table but rarely delivered High chance of burnout if you can't do spreadsheets every day

5.0

Jul 16, 2020

Best Company I've Ever Worked For!

Email marketing specialist

Recommend

CEO approval

Business Outlook

Pros

My direct manager has been absolutely amazing at supporting me in my role, communicating clearly, and helping me to achieve my professional goals. The Marketing Department as a whole is a dynamic atmosphere that's constantly changing which makes it a fun, fast paced place to work. My team makes me feel valued and eager to come into work. Build has gone above and beyond to support all of their associates during this pandemic. I am beyond proud to work for a company that puts my health and the health of my family first. I also find it extremely easy to communicate with our Executives. They're all very approachable and a lot of them have started from the ground up with their positions.

Cons

If you expect to do the same job every single day without shifting gears, this isn't the company or department for you. Build does not encourage a stagnant work ethic or a lack of accountability. I've been with the company for over 3 years now, and with the Marketing team for a little over a year. The only time I've ever seen someone get fired, it was a direct result of their lack of work ethic or accountability.

4.0

Dec 23, 2019

Lots of Opportunity

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great people, decent benefits, good pay for the area. Lots of opportunity to learn, grow, and try new things if you are willing to put yourself out there.

Cons

It is and has been going through a lot of change. Just roll with it.

Viewing 208 - 210 of 310 Reviews

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Jobs at Build.com