Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 28 reviews)); "Good pay.Better people to work with" ((in 22 reviews)); "Build.com has a great culture." ((in 18 reviews)); "Good benefits" ((in 15 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Not a lot of additional training." ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "Nepotism is rampant, accountability is a joke, and don't be surprised if you're expected to sacrifice a pay raise for the sake of the awesome 'Build.com" ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Dec 4, 2019

Great place to work!

Technician

Recommend

CEO approval

Business Outlook

Pros

Good company culture and great incentives!

Cons

somewhat like a high school at times with gossip etc.

4.0

Nov 18, 2019

You get what you put in

Inbound sales specialist

Recommend

CEO approval

Business Outlook

Pros

Awesome perks with events and food Good benefits and insurance Work ethic is good

Cons

Structure of pay is always changing and it seems like it's harder to obtain. Though you don't work any less hard so its not for a lack of moral.

5.0

Sep 26, 2019

Great Company to work for

Email marketing specialist

Recommend

CEO approval

Business Outlook

Pros

They care about you, your life, and your family. The culture is very much about helping you to succeed as long as you're willing to ask questions, communicate your needs effectively, and take ownership of your mistakes. There are so many different types of jobs offered at Build, and even if you start in an entry-level position, there's no limit to the direction or department you can take your career.

Cons

Middle management in the sales center is still actively working on ironing out the kinks with communicating expectations to their employees. However, they still hold themselves accountable to this and willingly acknowledge their opportunity for growth. There have been a ton of big level changes in the company over the last few years, and thus an expected amount of growing pains with that. Our change in CEO has been clutch. However, for those who favored the frat-boy, lackluster atmosphere from before, these changes have proven difficult to adjust to. If you're adaptable, you will succeed. If your attitude is negative, you will not. Management in other departments such as Marketing, Design, SoDev, Tech, and Data seems to be much more seasoned.

Viewing 211 - 213 of 310 Reviews

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Jobs at Build.com