Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
4.0
May 3, 2018

Good environment, low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment... good work/life balance.

Cons

Low pay unless you're in sales.

avatar
Build.com Response
8y
Thank you for your post. We are in the middle of a large scale incentive program review and take pay complaints very seriously. We strive to pay above market in general since we have high expectations of our employees and results.
5.0
Mar 5, 2018

Internal Communications & Events Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tons of room for growth, great culture, challenging, trusting, empowering

Cons

This section does not apply.

avatar
Build.com Response
8y
Thank you for your positive feedback!
5.0
Jan 2, 2018

Great Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get a position here, it is truly what you make it. You have the ability to share your ideas with Sr. management and get input on those ideas beyond your current role. With that, don't lose sight of your current position. I have seen where peers think they can ditch the job they were hired for, and really what the business needs them to accomplish, to pursue only what they want without communicating appropriately. The support is there but you have to communicate.

Cons

Communication is hard in a growing company, really in any company. They have tried different ways to communicate all of the things, and continue to get better in this area, but there is still room to improve. The 'new' insurance sucks and needs to change. Whenever it's brought up it feels like it's brushed off. People are choosing not to seek medical help because it's so bad. Please start listening to your employees about how terrible the new coverage really is.

avatar
Build.com Response
8y
Thank you for your feedback. I agree, communication has been a difficult growing pain, and something we continue to improve on. We have listened and heard the complaints about our insurance this year. Open enrollment is in June and we will be making changes at that time. Until then, I recommend reaching out to HR to help with any specific problems.
Viewing 220 - 222 of 310 Reviews

Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.