Buildertrend reviews

3.8

64% would recommend to a friend

(280 total reviews)
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Dan Houghton

81% approve of CEO

57% positive business outlook

Buildertrend has an employee rating of 3.8 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buildertrend employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
3.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

i have really good coworkers

Cons

- minimum call count of 150 dials - unable to work remote - exceedingly high expectations - upper management has no leadership skills on sales floor - constantly changing work flow and daily processes - frat/bro culture, if you’re buddy buddy you get the promotion - etc.

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Buildertrend Response
2y
Thank you for taking the time to provide feedback. We appreciate you bringing this issue to light. We take the concerns and experiences of our employees seriously. So we can address this issue, please contact us at people@buildertrend.com.
5.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work environment and leadership

Cons

Training for role could’ve been more extensive

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Buildertrend Response
2y
Thank you for taking the time to leave your review and helping people gain an insight into working at Buildertrend!
1.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The people. To be clear, individual contributors, nobody in management or leadership.

Cons

I'm relieved there's no character limit, so let's dive in. Unfortunately, the core values of this company seem questionable at best. 'Embrace the Pace' appears to signify a lack of direction, urging employees to simply work without questioning. 'Focus on the Customer' seems more like a show, as decisions are driven by revenue, not customer benefit. Hiring outside VPs in a panic to try and fix mistakes led to a mismatch with the construction industry and their past experience. Their past success relied on sheer numbers, selling software to as many customers as possible despite having one of the worst churn rates in SaaS. Revenue and Sales clearly don't communicate with each other. With cheaper, more user-friendly competitors out there now, the company should prioritize retaining its current user base instead of focusing on how to make more money. The CEO's emphasis on 'trust, transparency, and communication' turned out to be mere buzzwords. A 16% layoff was announced via email on a Monday night, raising doubts about these values. Rumors of another layoff prompted my departure last year. To current employees: consider seeking new opportunities and jump ship.

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Buildertrend Response
2y
Thank you for taking the time to share your thoughts on Glassdoor. We value all feedback, and I wanted to personally address your concerns regarding the perception that our company lacks a clear vision. We take this feedback seriously, as having a defined and inspiring vision is crucial to our success. I want to assure you that fostering a shared vision for our company is a top priority for us, and we continuously work to communicate and reinforce our goals. Below are a few steps we are taking to strengthen our vision: Communication: We are actively working on improving communication channels to ensure that our vision, mission, and goals are clearly articulated and accessible to all team members. Employee Input: We believe in the power of collaborative decision-making. To ensure that our vision resonates with all employees, we are implementing initiatives to gather input and feedback from our diverse team. Leadership Alignment: Our leadership team is committed to aligning our strategies with a compelling vision for the future. We are working to ensure that our leaders effectively communicate this vision throughout the organization. Thank you again for your insights. We are dedicated to fostering a vision that inspires and unites our team, and your feedback helps guide us in that endeavor. If there is anything additional you would like to share, please reach out to people@buildertrend.com.
Viewing 97 - 99 of 280 Reviews

Glassdoor has 303 Buildertrend reviews submitted anonymously by Buildertrend employees. Read employee reviews and ratings on Glassdoor to decide if Buildertrend is right for you.