Bullhorn reviews

3.8

68% would recommend to a friend

(719 total reviews)
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Art Papas

78% approve of CEO

64% positive business outlook

Bullhorn has an employee rating of 3.8 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bullhorn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews
1.0
Nov 1, 2019

Worst job I’ve had as a designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really none from my perspective

Cons

So first of all, based on some of my experiences, I am apprehensive of potential retaliation from management for writing this review. This felt important to write, however, because when I was considering offers, I could find very little direct feedback about the design team at Bullhorn. To start, around the start of the year, I worked on a team made up equally of men and women. At the time of this review, I don’t think there are any women left on that team. Management styles and behavior seem to make this a toxic environment for a lot of people. During my time at Bullhorn, management appeared to act in manipulative, condescending, and even dishonest ways, while also seeming to act very differently in front of higher ups. I experienced members of management gossiping about direct reports to their peers, and other negative, potentially demoralizing behavior. The really unfortunate thing about Bullhorn is, from what I can tell, upper management believes middle managers over IC employees every single time — so if someone chooses to foster a toxic, politically stressful environment that seems to impact female employees most significantly, he or she can spin each employee’s departure and each misstep as a totally isolated issue unrelated to his or her own management style, and the same roles can be rehired again and again. Aside from what was in my opinion a tumultuous, emotionally manipulative environment, there isn’t really anything redeeming about the work. Many projects are victim to poor execution and bringing up concerns and suggestions about timelines and quality really don’t historically lead to improvements (on the design team specifically, you may get knocked for not having a “positive outlook,” which can obviously demotivate team members who care a lot about their work). There’s also a lack of genuinely experienced senior level talent, so many roles don’t have mentors or people to learn from.

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Bullhorn Response
6y
I am sorry to hear that you had a negative experience at Bullhorn. We're trying to foster an environment where every voice is heard and where everyone feels a sense of belonging. We've invested heavily in leadership training for our managers, and we conduct anonymous leadership surveys twice a year so that our leaders can really understand how they are doing from feedback that individual contributors aren't comfortable sharing in weekly 1x1s. Additionally, we would never allow a hostile work environment toward any group of employees. If we hear about something like that, we always take swift action. And, most importantly, we would never allow a retaliatory culture to develop in any part of our team. If you're willing to discuss your experience with me, I am interested in hearing from you, please contact me directly at kcastelda@bullhorn.com.
2.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers: This is the entire reason I stayed at Bullhorn for two years. My teammates were some of the most hard-working, intelligent, and fun people I've ever met. Middle-Management: The immediate management at Bullhorn was made of the same stuff my teammates were. They were, again, fantastic. They truly cared about us as employees and did everything they could to make our experience positive. Progress Views: Bullhorn tries hard to maintain a startup-esque environment. There is free food twice a week (1x breakfast and 1x lunch), weekly team events, plenty of time for team meetings and one-on-ones, balls to sit on, plenty of team-building events, drinking after hours, etc. Location: The immediate area around Bullhorn is rife with restaurants, parks, and nice scenario. It's not "in the city" but there is plenty to do if you want to take a walk on lunch or go somewhere to eat. Plus, there are tons of delivery options!

Cons

Quick preface to the below cons: Bullhorn strongly encourages it's employees to present a positive face on social media. Many glowing reviews you see here are likely written by employees that were told to leave "wink wink honest" reviews on Glassdoor and other platforms about Bullhorn. Many employees do so because they love their immediate coworkers and immediate managers and/or think that a positive review will further their position in the company. Unlimited PTO: When I was told this company had unlimited PTO, I'd never think I'd be listing it years later as a downside, but it is. Because your bonuses are performance based, you are "allotted" two days of PTO per quarter. Generally speaking, because the workload was so high from day to day, I felt that every quarter I had to make a decision: my bonus or my PTO. I was a high-performing member of the team and frequently maxed out my bonus, but if I took more than 3-4 days of PTO in a row it was not possible to meet those metrics. Workload: The company is in an eternal cycle of being understaffed. Each wave of new employees has been recruited under a different criteria. One batch might be customer-service focused and unable to handle the technical aspects of the job... The next batch will be technically minded but unable to properly communicate with customers. As a result, the turnover is very high and it wasn't uncommon to see half of a new training class disappear within a month of hitting the floor. This creates an endless cycle of "too much work" for employees that do decide to stay. Upper Management: There were one or two members of upper management who truly cared about staff. However, for every good member of management there was an extremely poor one. Several members of upper management came off like "used car salesmen," constantly lying and misconstruing the gravity of situations. In one particularly stand-out instance, the decision was made to fire several developers as we were over-staffed on the development side. After firing people we all knew, a member of upper management came out on to the floor and assured us that we'd still be getting free lunch once a week. At a company where coworkers are often good friends, this really highlighted how un-empathetic and out of touch these people were with their staff members. Upwards Technical Movement: Much like many call centers, if you start out in the 'call center' technical support role and want to be a manager, you'll have an easy enough path to get there. However, Customer Support is like an island that you can't get off of. There are no boats on the island and you better bet the other departments aren't coming over to Support Island with a boat even if your life depends on it. You can move into an L2 role from Support, but it's still a support role and it's also a thankless and overworked job. If you're wanting to become a developer or move into any more technical role, please trust me when I say this is NOT the place to do it. Additionally, as others have mentioned, I also had the unpleasant experience of finding men ALWAYS seemed to get promotions before women did.

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Bullhorn Response
7y
We are committed to delivering an incredible customer experience and, as the foundation, to delivering an incredible employee experience. Based on your comments, it would appear that we missed the mark for you. There is a significant gap between your concerns and our data: - Our capacity plans are modeled around our Tier 1s taking 1 week off per quarter; our employees actually average taking more than 1-week per quarter - The majority of our employees hit their bonus, with many achieving additional compensation, on a quarterly basis - Over the last year and a half over half of our Tier 1s have been promoted with many going to other departments outside of Support such as Development, Information Technology, Professional Services, and Sales While we have had many female promotions, it remains an important area of focus for me. We recently launched a mentoring program to assist all employees in realizing their career goals. I would welcome the opportunity to connect with you and learn from your experience. If you are interested, please reach out at kcastelda@bullhorn.com
1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

It's taken me more than a year to figure out what to say and how. It's rough because I truly love(d?) Bullhorn. Being an Enterprise Support Analyst is still the job I'm most proud of, the one I miss the most, and I truly miss the people I worked with. Bullhorn was an absolute dream, when I first started in 2022. It was my first job in a tech/software setting and I was stoked to grow. I loved the culture, the ability to learn and grow. Everyone was helpful and full of energy and wanted to share their knowledge. I started as a Technical Support Analyst and quickly moved into an Enterprise Support Analyst role. I felt like the possibilities were endless and that I would spend my career here.

Cons

The first things I noticed were the low salaries for the industry but was willing to overlook that for the culture and what appeared to be limitless potential to move up. Everything was great until some time in 2023 when management seemed to take a deep dive into micromanagement. My role as an Enterprise Support Analyst took a turn from an absolute dream to a literal nightmare of micro managing time and conflicting information about everything from PTO to how your day should be managed to inconsistent expectations of metrics.

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Bullhorn Response
8mo
Hi - I just want to say, I appreciate how honest and authentic you are. The second is to say, while I hope you've landed somewhere you are happy and fulfilled, I hope you stay in touch with us. We did a lot of listening this summer, and I think we've done a decent job righting the ship back to balance and giving our trusted and experienced reps the autonomy to do their jobs as needed. We might still have a bit to go, but we've made terrific progress. If you ever want to come back - the door is open. I think you'd find it much more circa 2022/23 than circa 24. :) Best - Kelley Morse, CPO
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Glassdoor has 764 Bullhorn reviews submitted anonymously by Bullhorn employees. Read employee reviews and ratings on Glassdoor to decide if Bullhorn is right for you.