Burlington Stores reviews

2.9

40% would recommend to a friend

(7,181 total reviews)
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Michael O’Sullivan

50% approve of CEO

41% positive business outlook

Burlington Stores has an employee rating of 2.9 out of 5 stars, based on 7,181 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Burlington Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Dec 25, 2023

Poorly run company

Recommend
CEO approval
Business Outlook

Pros

Pay was decent DM was good

Cons

Absolute worst company I ever worked for. Completely unrealistic expectations for the payroll given. No way to get everything done with the staff/payroll allotted. You will work 60-70 hours/week and never gain any ground. Company talks out of both sides of mouth - says caring company but does nothing to back this claim. Customer service is a joke with staffing levels, with one or 2 people to ring, and a line that routinely takes an hour or more to get through, and no one on sales floor to recover. Theft is ridiculous and the company does not care. Every process is Micromanaged, with no respect for your time - conference calls are multiple days during week and hours long. You are texted, called, emailed from sun up to sun down, and expected to respond immediately, which might be different if it was a company supplied phone and you could care less about the time you are scheduled off, or spending with your family. If you're looking at Burlington, look elsewhere, they are a horrible company to work for, unless you're willing to sign over your life and soul.

2.0
Aug 22, 2023

They claimed I quit when I didn't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only thing I liked about working there was the people. A lot of them were really nice.

Cons

I got fired from Burlington for being out of work for a week and a half with the flu. I was sick to the point I ended up in the hospital. When I was better I told them I could come back to work. I even offered to get a note from my doctor. They told me they would try to put me back on the schedule. I didn’t find out I was fired until almost two months not being on the schedule. The company sent me a email asking me to survey on why I quit even though I didn’t. I ended up taking it by explaining to them what actually happened. They also were hiring new people all the time. They barely scheduled the people they already had because of it. I know now to never work in any of Burlington's stores ever again.

1.0
Aug 28, 2014

Stay away

Recommend
CEO approval
Business Outlook

Pros

Nice fellow co-workers-10% employee discount which becomes 25% during certain times of the year-not much else is good about working here,

Cons

This place only hires part time with no benefits yet you will work your butt off. They have a skeleton crew which means you are usually the only cashier or sales associate on the entire floor. People call in sick or don't even bother to show up yet they are still employed there. Company has a "point" system-you get a half a point for every time you are late and 1 point for calling in sick on a weekday and 2 for a weekend day. If you're really sick come to work anyway and stay for at least a half an hour so you don't receive any points. Meanwhile you are exposing your customers and fellow employees to whatever illness you might have. Was told they are fair with the closing hours but they aren't. Seems the same people always close. If you want time off you have to put it in the system at least 3 weeks ahead of the day. No time off during the holidays and everyone has to work the weekends. The store closes at 9:30 (you stay until 10 most nights for "recovery") every day regardless of the time the mall closes. So that means if the mall closes at 6 on Sunday you are still stuck at work until the manager releases you. The only nice part of the job are the co-workers.

Viewing 13 - 15 of 7,181 Reviews

Glassdoor has 7,483 Burlington Stores reviews submitted anonymously by Burlington Stores employees. Read employee reviews and ratings on Glassdoor to decide if Burlington Stores is right for you.