Businessolver Client Operations Lead reviews

all of the fun postings enticing job seekers to come to Businessolver are completely misleading and frankly false. Benefits are horrible so if you are looking for a company with great benefits go elsewhere. The environment is almost cult like, the Cy Wakeman ditch the Drama philosophy is a joke and a law suit waiting to happen ... the program discourages anyone from reporting issues, and there are MANY, they may be having as they will be quote DRAMA. I know I will get a nice bounce back as do many of these comments from the HR @ Businessolver defending the company and trying to justify any comment made ... the problem is they don't listen until it is too late. If they truly cared about employees they would practice what they preach at seminars across the country instead of acting like they are disposable. Employees are pushed to their breaking point in most instances due to in experienced and unqualified management, work overload, lack of resources, and respect. Rules vary from person to person depending on how management feels about you or who you know or are related to ... you will see very similar comments over and over in the Glassdoor feed ... they are ALL true don't let them fool you ...

For all of the pro's of employment at Businessolver there are some drawbacks. I was hired for a sales position and ended up in Client Services after 9 months of taking phone calls to support the Participant Services area. This was presented as a "training" period, but seemed to be primarily filling a need for an understaffed call center. My experience in Client Operations was an exercise in instability as our management team reorganized multiple times efforts to alleviate work load. Ultimately, as a COL the work funnels through us and the work load required 50-60 hours a week just to keep your head above water. In the last 6 months the Client Operations area I worked in has had a handful of people either be fired or leave. There is great opportunity here, but you are going to need to put in time that I wasn't able to in order to be successful.