Is Businessolver a good company to work for as a Client Operations Lead?

Client Operations Lead professionals working at Businessolver have rated their employer with 1.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Businessolver employees being 3.3 out of 5 stars. Search open Client Operations Lead Jobs at Businessolver now and start preparing for your job interview by browsing frequently asked Client Operations Lead interview questions at Businessolver .

Does Businessolver pay Client Operations Lead employees well?

Client Operations Lead professionals rate their compensation and benefits at Businessolver with 1.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 72.7% worse than the company average rating for salary and benefits. Find out more about Client Operations Lead salaries at Businessolver.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (10) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 68 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 33 reviews)); "work from home, culture, flexible schedule" ((in 18 reviews)); "People that really is it great coworkers" ((in 18 reviews)); "Good pay for no experience" ((in 17 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 23 reviews)); "They hire external management, who know NOTHING about benefits, and give them very little training." ((in 22 reviews)); "NO raises (they will give you a raise when you threaten them to quit ONLY." ((in 19 reviews)); "Awful management and employee relations" ((in 16 reviews)); "Lack of leadership (unless you work at the headquarters)" ((in 13 reviews))

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Businessolver

Businessolver Client Operations Lead reviews

1.6

9% would recommend to a friend

(19 total reviews)

Jon Shanahan

24% approve of CEO

9% positive business outlook

Ratings by category

2.0

Diversity & inclusion

1.4

Culture & values

1.4

Compensation and benefits

1.3

Senior management

1.3

Career opportunities

1.2

Work/Life balance

Client Operations Lead employees have rated Businessolver with 1.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Client Operations Lead professionals have a poor working experience there. Businessolver is rated 58% below average by Client Operations Lead professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

19 reviews

5.0

Oct 4, 2020

Account Manager - HRIS - Client Relations

Client operations lead

Recommend

CEO approval

Business Outlook

Pros

The people, company values, and work environment.

Cons

Nothing that comes to mind.

Businessolver Response

Thank you for your feedback.

2.0

Feb 18, 2020

I would not recommend if you’re trying to grow

Client operations lead

Recommend

CEO approval

Business Outlook

Pros

Positive culture , free food and wine

Cons

The free food and wine comes with a catch . The COL role is a dumping ground . You have no team to manage most of the work is done by you or a ticket based queue system . There are a lot of challenges due to minimal resources and lack of automation . This company has a great platform but they’re growing too fast to handle enterprise models and largely known clients . They have too many leaders trying to grow the business who have never been in the HRO world outside of this company and they don’t know how to restructure and manage . The company has a hard time taking feedback and realizing how they need to shift and grow . The sales team should be on a blackout period .

Businessolver Response

Thank you for your feedback. I welcome the opportunity to discuss this with you to gain more context. I can be reached at mklipfel@businessolver.com

5.0

Feb 10, 2020

Great place to work at

Client operations lead

Recommend

CEO approval

Business Outlook

Pros

Great place to work at

Cons

No cons at this time

Businessolver Response

Thank you for your feedback. If you would like to share more details, please contact me at mklipfel@businessolver.com.

Viewing 10 - 12 of 19 Reviews

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Businessolver

Businessolver Client Operations Lead reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager - HRIS - Client Relations

I would not recommend if you’re trying to grow

Great place to work at

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