Is Businessolver a good company to work for as a Client Operations Lead?

Client Operations Lead professionals working at Businessolver have rated their employer with 1.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Businessolver employees being 3.3 out of 5 stars. Search open Client Operations Lead Jobs at Businessolver now and start preparing for your job interview by browsing frequently asked Client Operations Lead interview questions at Businessolver .

Does Businessolver pay Client Operations Lead employees well?

Client Operations Lead professionals rate their compensation and benefits at Businessolver with 1.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 72.7% worse than the company average rating for salary and benefits. Find out more about Client Operations Lead salaries at Businessolver.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (10) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 68 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 33 reviews)); "work from home, culture, flexible schedule" ((in 18 reviews)); "People that really is it great coworkers" ((in 18 reviews)); "Good pay for no experience" ((in 17 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 23 reviews)); "They hire external management, who know NOTHING about benefits, and give them very little training." ((in 22 reviews)); "NO raises (they will give you a raise when you threaten them to quit ONLY." ((in 19 reviews)); "Awful management and employee relations" ((in 16 reviews)); "Lack of leadership (unless you work at the headquarters)" ((in 13 reviews))

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Businessolver

Businessolver Client Operations Lead reviews

1.6

9% would recommend to a friend

(19 total reviews)

Jon Shanahan

24% approve of CEO

9% positive business outlook

Ratings by category

2.0

Diversity & inclusion

1.4

Culture & values

1.4

Compensation and benefits

1.3

Senior management

1.3

Career opportunities

1.2

Work/Life balance

Client Operations Lead employees have rated Businessolver with 1.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Client Operations Lead professionals have a poor working experience there. Businessolver is rated 58% below average by Client Operations Lead professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

19 reviews

3.0

Oct 17, 2023

Flexible remote work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work with flexible times as a gig or part time worker. People are genuinely nice.

Cons

Call center for benefits so can be stressful

Businessolver Response

Thank you for your feedback.

1.0

Sep 22, 2023

Idk

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Bad not helpful bad management

Cons

Paychecks late at every paycheck

Businessolver Response

Thank you for your feedback. We've never heard the late paycheck issue before...please reach out to your manager if this is still an issue.

1.0

Jul 19, 2023

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work From Home is the only positive.

Cons

Low pay Benefits are expensive They don’t care about the members or the Member Service Advocates who have to take the escalated calls from members. You are scored badly in QA for minor things. Zero work/life balance Hard to get days off and if they give it to you, it is the last minute.

Businessolver Response

Thank you for your feedback.

Viewing 4 - 6 of 19 Reviews

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Businessolver reviews FAQs

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Businessolver

Businessolver Client Operations Lead reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible remote work

Idk

Horrible

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