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      Businessolver

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      Businessolver reviews

      3.4

      60% would recommend to a friend

      (561 total reviews)

      Jon Shanahan

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.3

      Work/Life balance

      3.3

      Senior management

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      Businessolver has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      561 reviews
      4.0
      Mar 25, 2020

      Pretty good company that just needs to go that extra mile

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The “in-office” benefits are fantastic. Food and drink aplenty, a masseuse that comes in once a month, open office and everybody has standing desks, pretty good hardware, nice gym, and lots of fun office activities (theme parties, wellness initiatives that aren’t garbage, etc). Seriously, the office manager is excellent. Most companies do not do a very good job at “agile” development, but this one is definitely top half. Good scrum masters and product owners that are committed to making the process better and do their best to insulate their teams from unavoidable negative downward influence. Vast majority of people are very kind and willing to help you get whatever you need done. Very much feels like a singular company that’s dedicated to working well together. Need help and the only person available is a VP, even if you’re a junior engineer with a minor problem? They’ll totally be able to help. Work from home is very easy. Base pay is fairly competitive. Despite the cons I’m about to write, I really like working here a lot.

      Cons

      Actual benefits are very average. Healthcare is just ok (more expensive than you would think for a healthcare company), 401k is only 3% matching, and if you fight for it, and 15 days PTO. The scrum masters we have are great, but the priorities for money have made it so there’s like 2 spread across like 10 teams. Way too much work for 2 people to do. Getting raises and promotions can be hard to get, again because of money priorities. Some tools at our disposal aren’t utilized as well as they could be. Taking a moment to breathe so everybody can be setup the same way would be great for engineers. Working in what is essentially a call-center is a hard job to make palatable, and BS does a pretty good job, but we could do better to limit turnover. Overall diversity in the company is fairly good, but it’s laughable on the engineering side of the house. To be blunt, there are lots of very qualified women devs out there, and more resources need to be dedicated to making sure they’re welcome at BS.

      avatar
      Businessolver Response
      6y
      Thank you for your feedback. I would appreciate the opportunity to discuss this with you "live", particularly because our data reflects that we actually employ more females in Product and IT than what is typically found in the market. However, we want to be market leading and continue to infuse more diversity in all areas of the business so I would love your thoughts on this. Thank you again for your feedback and commitment to BSC. I can be reached at mklipfel@businessolver.com.
      2.0
      Mar 20, 2020

      Poor work life balance

      Director client operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work with some really great people. The technology is the best in the business for third party Ben admin.

      Cons

      The Client Operations Lead role is overworked and not sustainable. There is a high rate of turnover causing Directors to have to step in and lead clients. Expect to work at least 55-60 hours per week in any operations role. Sometimes 60-70 hours. If you don’t put in the time, your clients will be unhappy which will lead to big decreases in your bonus.

      avatar
      Businessolver Response
      6y
      Thank you for feedback. I'm happy to hear the great comments around BSC's people and technology. I would appreciate more context around your COL role comments, I can be reached at mklipfel@businessolver.com
      1.0
      Mar 14, 2020

      Look Somewhere Else

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Snacks Sent to Remote Employees 1x a Quarter Product is “Ok”

      Cons

      Leadership - in 30 years I have personally never seen worse leadership. My experience was they all lead by fear and intimidation. No transparency. Any disagreement with any leader you will be fired. Expect them to lie to your face all the time. Sales Dept - Run as far as you can. Expect to be laid off just as you build a pipeline. average sales cycle is one year. Do a linked-in search and see the average tenure of the reps. Turnover is extreme. Special treatment for “favorites.” They will say you are doing amazing then fire you. Commission plan is poor - 5% and then fight for the remaining 5% after a year or more. That’s if you don’t get a deal snaked by a “favorite” right after you sell it. Ask how many people hit quota then ask what the tenure of those rep are. You will not have any control of your deal. You will basically become a glorified appointment setter. Ask how many people turned over in the territory. Certain areas of the country are really bad. Don’t even consider the Southeast, West or Northwest as a territory. Service Roles - These people are worked to the bone are overstressed and are given nothing but grief. Culture- read the reviews. The word CULT comes up numerous times. Fall in line or be fired. You will see it from day 1. You were warned.

      avatar
      Businessolver Response
      6y
      Thank you for your feedback. It's certainly hard to read. If you are willing, I'd like to discuss with you "live" as what you describe is unacceptable and not aligned with our culture. I can be reached at mklipfel@businessolver.com
      Viewing 325 - 327 of 561 Reviews
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      Glassdoor has 585 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.