Businessolver reviews

3.4

60% would recommend to a friend

(561 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

561 reviews
1.0
Jun 28, 2018

No moral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Typing so I meet the 5 word minimum

Cons

It makes me sad how they treated their employees. Listen, the grass is much greener on the other side...It is great to be at a company where I feel valued. Do not settle for a position here. One of my biggest regrets besides meeting good people (who are all gone as well).

avatar
Businessolver Response
8y
Thank you for your feedback. I welcome the opportunity to discuss your experience with you. Please contact me at mklipfel@businessolver.com.
1.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

You get food. There is a five word minimum, I can't come up with five words to give as a 'pro'.

Cons

I had so much to say, but it's nothing that hasn't been said about Businessolver in the other comments. Read through the reviews. The negatives are absolutely true. Things got so bad, that Businessolver even released a request to 'happy' employees to go on and leave good reviews on Glassdoor. Businessolver used to offer this 'Pay to Leave' option where, if you weren't happy, they would offer you some type of severance to help you find another job. So many people took that option, they no longer offer it. Think about that for a moment. Instead of addressing the things that make your employees miserable, you took away the thing that made it easier for them to locate a new job. Look through the history, current employees will have a comment from Employee Engagement telling them to ask their supervisor about the option. That's no longer suggested, because the program was killed. I'm sure that a Businessolver employee will leave a comment stating something like "Not everyone feels like you do" but the reality is, people are leaving this company in droves (take a look at the number of Participant Services reps you've lost in the last 5 months, it's basically half your workforce) because they all feel like I do. I would love to tell you all about the unethical things that happen at Businessolver every day, but that would require me to give out confidential information. I believe in being ethical, so I will have to bite my tongue. There are no career opportunities at Businessolver. You will stay in the job you were hired into while they continue to staff from outside the business. It's disheartening to watch people come in from outside to a job you were hoping you'd get a chance to apply for. This is another pain point - if you are good at your job, you will get more to deal with. If you are mediocre at your job, you will get to slide by doing the minimum. Some people take 50-60 calls a day, while others take 25-30 calls a day. There is no repercussion for taking fewer calls, but if you start taking more calls, you will be expected to take more calls. So, perform well at your own risk.

avatar
Businessolver Response
8y
Thank you for your feedback. The pay to leave program is utilized for employees who meet criteria around providing a professional and thoughtful transition. We have zero tolerance for unethical behavior and a process to report it. Please contact me at mklipfel@businessolver.com to provide me the details.
5.0
May 23, 2018

A place to call Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Businessolver is a seriously great company to be a part of, the culture and atmosphere is infectious. We work hard, we play hard and in the midst of it all our Clients are the focus. Benefits are a personal business, and Businessolver, although not a perfect organization, remembers this and employs a real Heart in all we do. The company offers flexibility, advancement opportunities, and the chance to really grow yourself as a professional. Challenge and dedication are often displayed values in those around you. The company offers little extras that are always a nice plus, snacks, drinks, meals once a week, breakfast and more. I would recommend giving Businessolver a real consideration! The quality of every company starts at the top and Businessolver is no different, we have a super CEO and a kind and good hearted executive team. My personal experience has been one of opportunity and growth, there is no shortage of places to grow and develop your skills with the right work attitude.

Cons

Like any Home, there are always improvements to be made. Businessolver is a growing company and as such, experiences change and shifts as the market does. I place this is the “con” section as more of a factual statement that if you come on board ready to be flexible , your experience will be just that much better. There are at times long hours and Annual Enrollment season is both fast paced and fun, but can be draining.

avatar
Businessolver Response
8y
Thank you for your feedback.
Viewing 376 - 378 of 561 Reviews

Glassdoor has 585 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.